IT Support role

Looking for passionate and solutions orientated IT Support person, handling urgent issues and unexpected challenges as they occur in the park! The Role: Support the IT department to ensure all systems are operational to service our guests. This will be achieved with good SOPs, training, trouble shooting, front-line staff support and preventative maintenance. This role is responsible for the day to day operation of park IT systems including: POS Systems Transaction Systems End -User Devices Servers and VM Management Office Printers Arcade Systems and Games Virtual Reality Photo spots Park music Stage sound and lighting RTs and comms devices Clock in and out systems Staff Card system CCTV Alarm systems Key Responsibilities System management User Management System usage Park operations Action orientated Health and Safety KPIs Scheduled preventative maintenance and repairs Other ad-hoc duties as required About you: You take pride in your workmanship Passion for IT who thrives in fast-paced, high pressure environment Ability to stay calm, focused and solutions-orientated under pressure is essential You enjoy working in a team, but also have the ability to work unsupervised Must be available to work weekends and late nights

Rainbows End has been an iconic tourism landmark since opening its doors in 1982 and we've been delighting family and friends with the biggest and best rides in town. Forty two years later we've built over 20 rides and attractions, and we're still chasing the Rainbow with plenty more to come…