Job Title: Food & Beverage Staff Member - Harry Potter™: A Hogwarts Express Adventure
Division/Department: Rail Events Production/Front of House
Reports To: Front of House & Business Manager
Type of position: Non-Exempt/Hourly
Employee Classification: Seasonal
Compensation: $20.00/hr
Job Summary
The Food & Beverage Staff Member position works with the Front of House & Business Managers and Food & Beverage Supervisors, acting as a food and beverage staff representative to assist with the execution of food and beverage duties associated with the event.
Essential Duties and Responsibilities
Become familiar with state, local, and REP food safety regulations and procedures
Become familiar with and execute REP food and beverage equipment, timing of production, and delivery procedures
Assist in the general care of the food and beverage area, including keeping a clean and orderly space
Assist with top of day, during event, and end of day prepping and cleaning of food and beverage areas
Acquire knowledge of on-board experience, performance highlights, and venue facility
Works with the entire event team to maintain a positive, enjoyable, and rewarding environment for all staff and passengers
Deliver exceptional customer service
Operate and maintain point-of-sale (POS) systems with accuracy and efficiency
Other duties as assigned
Work Environment
Ability to work weekends and evenings
Varied schedule requiring evenings, weekends, and overtime
Varying temperatures and weather conditions, both indoor and outdoor
The majority of the time is spent on the feet
Workday is spent in and around active railroad yard(s)