Patient Registrar

Job Title: Registrar 
Company: Radiology Associates
Job Location: Daytona Beach, FL (Onsite)
Job Type: Full-Time 

About Radiology Associates:
Radiology Associates is the leading provider of patient care and medical imaging in Eastern Central Florida. We offer high-quality imaging services using state-of-the-art technology in a comfortable, caring, and professional environment. Our team members are integral to creating an exceptional patient experience and fostering a positive and purposeful work atmosphere. We are proud to be recognized as a Breast Imaging Center of Excellence by the American College of Radiology.

Why Join Us:
When you become a part of Radiology Associates, you’ll join an elite team dedicated to providing the best patient care. We prioritize employee recognition, growth, and diversity and are looking for motivated individuals who want to grow with us.

Position Summary:
We are seeking a full-time Registrar for our Twin Lakes Imaging location. This front desk position plays a key role in creating a positive first impression for our patients while ensuring smooth and accurate administrative processing.

Key Responsibilities:

• Greet patients and provide quality customer service

• Accurately obtain and enter demographic and insurance information into the RIS system

• Collect copays, deductibles, and outstanding balances at check-in

• Review scheduled appointments and radiology orders to confirm exam accuracy

• Answer multi-line phone system and direct calls appropriately

• Verify insurance coverage and obtain all necessary pre-authorization documentation

• Maintain a professional and helpful demeanor with staff, patients, and families

• Assist with other clerical and administrative tasks as assigned

Qualifications:

Education & Experience:

• Minimum of 1 year of experience in a medical office or healthcare environment

• Understanding of medical terminology is required

• Knowledge of radiology procedures preferred

Skills & Abilities:

• Strong customer service and communication skills

• Excellent computer proficiency and multitasking abilities

• Well-organized with attention to detail

• Ability to remain calm and professional in a fast-paced environment

• Knowledge of Medicare, Medicaid, HMOs, PPOs, and private insurance is a plus

Physical Requirements:

• Requires sitting, standing, and walking throughout the day

• May involve lifting office supplies or patient paperwork

Working Conditions:

• Onsite medical office environment

• Regular interaction with patients, staff, and healthcare providers

• Occasional evening or weekend work may be required

Benefits:
As an employee of Radiology Associates, you will enjoy a comprehensive benefits package that includes:

• Affordable Medical, Dental, and Vision Insurance

• Paid Time Off (PTO) and Paid Holidays

• Paid Life and AD&D Insurance

• Employee Assistance Program (EAP)

• Travel Assistance and Identity Theft Assistance

• Employee Recognition Programs

• 401(k) Retirement Program

• Employee Referral Bonus Program

Additional Information:

Equal Opportunity Employer:
We comply with federal, state, and local anti-discrimination laws, regulations, and ordinances.

Drug-Free and Tobacco-Free Workplace:
We are committed to maintaining a safe and healthy work environment.

E-Verify Participation:
This organization participates in E-Verify to confirm employment eligibility in the United States.