Remote Site Reliability Engineer - III (UK Shift)

Rackspace is seeking a Site Reliability Engineer / Observability Engineer for their Professional Services Center of Excellence focused on Application Performance Monitoring Suites. The role involves solving complex business problems and building modern applications that enhance customer experiences by understanding the connections between application performance, user experience, and business outcomes. Responsibilities include working with customers to implement Observability solutions, building and maintaining scalable systems, developing monitoring tools, and collaborating with development teams to ensure reliability and performance standards. The engineer will proactively analyze metric and log data for anomaly detection, performance tuning, and fault isolation, while maintaining a deep understanding of the customer's business and technical environment. The position is full-time and remote, with a focus on using tools like Datadog, New Relic, AppDynamics, or Dynatrace.

Rackspace offers a collaborative work environment that values unique perspectives and innovation. The company is recognized as a best place to work by Fortune, Forbes, and Glassdoor, attracting world-class talent. Rackspace is committed to equal employment opportunities and provides accommodations for individuals with disabilities or special needs. Employees are encouraged to bring their whole selves to work and contribute to a mission-driven team.