Technical SEO & Visibility Contractor

We’re Quiq

Quiq is revolutionizing the world of customer engagement with AI-powered tools that create exceptional customer experiences. As the leader in enterprise agentic AI for CX, we enable brands to deliver personalized, proactive support across voice, email, and digital channels. Our AI Studio empowers businesses to design, deploy, and easily manage innovative AI agents. Top brands like Volvo, Spirit Airlines, and IHG Hotels & Resorts trust Quiq to redefine customer interactions.

Now is your chance to join a company at the forefront of the generative AI revolution. Visit quiq.com to learn more.

About the Role

We are seeking an experienced Technical SEO Contractor to fill critical gaps in our current team capabilities: ongoing technical site health and strategic off-page visibility.

This is a hands-on, high-impact role focused on continuous technical maintenance and executing crucial outreach strategies (AEO, Reddit, Link Building).

We seek a strategic thinker who can deliver maximum technical impact within a limited, dedicated time budget each week.

Key Responsibilities

The weekly effort (16 hours) will be dedicated primarily to the following core areas:

1. Technical SEO Maintenance (Core Weekly Focus)

You will own the ongoing health and optimization of our website's technical foundation, ensuring optimal performance for search engines.

• Infrastructure Health: Continuous monitoring and optimization of site architecture, crawl budget, and indexation status.
• Performance Optimization: Proactively identify and resolve technical issues impacting site speed and Core Web Vitals (CWV).
• Technical Audits: Regular technical audits to resolve structural issues, manage structured data, and maintain optimal internal linking.

2. Visibility & Strategic Outreach (Priority Gap)

You will drive critical strategies in close partnership with the Director of Content Marketing:

• Topic Modeling: Conduct semantic keyword clustering and content gap analysis to inform the overall editorial calendar direction.
• AEO & Featured Snippets: Implement strategies focused on optimizing content for Answer Engine Optimization (AEO) and securing high-value featured snippets and PAA boxes.
• High-Authority Link Building: Develop and execute strategic outreach campaigns focused on acquiring relevant, high-quality backlinks.
• Reddit & Community Strategy: Drive a proactive visibility "motion" within relevant subreddits to build organic brand authority and secure referral traffic.

3. Content Strategy Advisory (As Time Permits)

As time permits, you will advise the content team on efficiency and strategy, but you will not be responsible for content creation or directly managing content output velocity.

• Efficiency Workflow: Advise on implementing and refining AI/automation tools (e.g., AirOps, workflow platforms) to accelerate research and content brief creation.

Required Qualifications

• Advanced Technical SEO Expertise: Proven ability to manage site architecture, diagnose Core Web Vitals issues, and work comfortably with industry-standard tools (GSC, Screaming Frog, Ahrefs/SEMrush).
• Availability: Must be available for real-time collaboration during US Business Hours (9:00 AM – 5:00 PM PST).
• Strategy Translation: Excellent ability to translate complex technical findings into clear, prioritized, and actionable strategies for the internal team.

Preferred Qualifications (Extra Credit)

• Niche Experience: Direct experience working within the Customer Experience (CX) or Agentic AI software space.
• AirOps Proficiency: Direct experience leveraging the AirOps platform or similar specialized AI workflows.

 

Company Background

Quiq is a fully remote company headquartered in Bozeman, MT, with employees across the U.S. and Europe. Founded in 2015 by Mike Myer and Bill O’Neill, Quiq was created to make it easier for consumers to connect with their favorite brands. Supporting dozens of digital channels—including WhatsApp and Apple Messages for Business—Quiq has deep CX expertise, with team members from Kore.ai, Amelia, Zendesk, LivePerson, Oracle, and RightNow Technologies.

Quiq is an equal-opportunity employer. We are a welcoming place for everyone, and we do our best to ensure our team is supported and connected at work. 

Ready to shape the future?

Apply now and join Quiq, where innovation meets impact and where your work will define the next era of customer engagement. Visit quiq.com to learn more.

Company Description

Quiq is a leading technology company based in the US, operating from offices in New York City and Bozeman, Montana that makes it easy for people to have a conversation with a company. Do you ever wish you could just text message a company for help instead of having to call or email? Us too! That’s exactly why Quiq was founded. Founded in 2015, Quiq enables conversations between brands and their customers via messaging across SMS, Facebook Messenger, Apple Business Chat, Google Business Messenger, and dozens of other platforms. More than 100 companies, including Overstock, Club Med, Men’s Wearhouse, and Piaget, trust Quiq to connect them to their customers via messaging. Our team has deep roots in CS and CX, and big plans to transform the space. And, these plans include you! We look forward to meeting you and growing Quiq together.

Our Mission

Quiq makes it as easy for customers to connect with businesses like they would with family and friends. We are changing customer communication one conversation at a time by building messaging software that modernizes business conversations with their customers. We believe mobile, message-driven communications will replace a significant portion of traditional phone and email interactions, reducing costs while improving customer satisfaction. With our conversational engagement platform, companies can easily orchestrate commerce and service conversations with their customers that seamlessly involve both bots and humans.

Benefits:

• Market competitive total compensation package
• 100% company paid family medical and 100% individual dental and vision insurance coverage
• Parental leave paid
• Flexible, unlimited vacation pay
• Stock options
• Strong company culture