Brand Writing Specialist

This one's for the word nerds, the grammar geeks, and the language lovers. If you're passionate about using technology to help people connect across cultures, let's talk. As a Brand Writing Specialist at QuillBot, you'll be the bridge between our brand and our customers, fostering meaningful engagement through the written word, amplifying user-generated content, and ensuring our community is thriving online. About us: QuillBot is an AI-powered writing and research platform on a mission to make writing painless and accessible for everyone. Used by over 56 million people worldwide, we help users improve their writing, comprehension, and productivity—empowering better communication across languages and cultures. Our state-of-the-art AI tools are designed to automate the more tedious aspects of writing, so users can focus on what they want to say—not how to say it. Founded on the belief that learning and applying knowledge should be rewarding, QuillBot continues to transform the writing experience for students, professionals, and creators around the globe. As we rapidly expand, we're looking for a Brand Writing Specialist to help shape and scale the voice of our growing brand. Responsibilities: Community Engagement & Management (40%) Identify and strategically participate in trending conversations across social platforms, positioning QuillBot at the intersection of technology, language, and work. Build and nurture relationships with community members, power customers, and advocates, encouraging organic conversations and advocacy. Monitor online discourse for emerging trends, sentiment shifts, and user feedback to inform product and content strategies. Surface and amplify user stories, testimonials, and cultural moments that highlight QuillBot's role in empowering better writing. Create response playbooks and guidelines for high-impact community discussions, user-generated content, and real-time engagement opportunities. Track and report key engagement metrics to continuously refine our approach to community participation. Content Creation & Ideation (30%) Own QuillBot's presence on text-forward platforms like Reddit and LinkedIn, ensuring our brand is actively engaging in relevant discussions in interesting ways. Partner across the social and influencer teams to develop content ideas that are deeply rooted in community insights, utilize your knowledge of hooks, storytelling techniques, and platform-specific algorithms to optimize content for virality and engagement. Work closely with designers and creators to develop community-driven content ideas (motion graphics, carousels, scripts), ensuring brand storytelling is compelling and shareable. Copywriting (30%) Write and refine copy across QuillBot's owned web properties, lifecycle marketing emails, and user-facing communications, ensuring clarity and brand consistency. Develop and maintain messaging frameworks in partnership with the Director, Brand & Communications, aligning storytelling across marketing and product experiences. Collaborate with content, linguistics, and UX writing teams to ensure a cohesive brand voice throughout the customer journey, from acquisition to in-product interactions.

QuillBot is an AI-powered writing and research platform on a mission to make writing painless and accessible for everyone. Used by over 56 million people worldwide, we help users improve their writing, comprehension, and productivity—empowering better communication across languages and cultures. Our state-of-the-art AI tools are designed to automate the more tedious aspects of writing, so users can focus on what they want to say—not how to say it. Founded on the belief that learning and applying knowledge should be rewarding, QuillBot continues to transform the writing experience for students, professionals, and creators around the globe.