The Director of Digital & Payments is responsible for setting and executing the bank’s digital banking and payments strategy. This role leads the development, optimization, and governance of digital channels and payment solutions to deliver secure, seamless, and customer-centric experiences while supporting revenue growth, efficiency, and regulatory compliance.
The Director acts as a strategic partner across technology, operations, risk, compliance, marketing, and business lines to ensure digital and payments capabilities align with customer needs, competitive market trends, and the bank’s long-term objectives.