Project Services Support

Position Summary:

The Project Services Support Specialist (PSSS) is a critical cross-functional role that supports the successful planning, execution, tracking, and technology enablement of EPC projects. This position serves as a bridge between project management, construction teams, project controls, and systems administration—supporting project teams through Procore configuration, data tracking, and reporting best practices. The ideal candidate brings a blend of systems expertise, field support capabilities, data management, and a foundational understanding of EPC project lifecycle and controls.

Key Responsibilities:

Project Enablement & Controls Support

• Assist project teams with implementation of Project Execution Plans and Project Management procedures
• Support PM in tools for collecting, validating, and reporting progress, manpower, and productivity data in alignment with schedule and earned value standards
• Generate project performance dashboards using EcoSys, Power BI, and other tools; highlight trends and forecasts for leadership review
• Facilitate “What-if” and variance analyses using structured data inputs
• Ensure compliance with internal and client-specific project reporting protocols
  
  

Procore Configuration & User Enablement

• Configure Procore based on contractual and project-specific needs in coordination with IT and field operations
• Administer user access, permissions, project templates, and workflows in Procore
• Maintain Procore-integrated reporting for schedules, change orders, RFIs, and progress tracking
• Train field teams, subcontractors, and clients on Procore tools and reporting functionality
• Troubleshoot technical issues and escalate as needed
• Field & Stakeholder Support
• Serve as a liaison between project field staff, project controls, and systems admin functions to align priorities and communication
• Travel to project sites for implementation support, training, and follow-up audits
• Facilitate collaborative planning and progress reviews with stakeholders (PMs, CMs, Subcontractors, Clients)
  
  

Process Development & Governance

• Support the development and continuous improvement of internal standards, work methods, and documentation practices
• Document lessons learned and contribute to knowledge-sharing within the Project Services and IT Applications team
• Participate in the evaluation and integration of emerging technologies into Procore and PM systems
• Uphold QISG governance standards and compliance frameworks
  
  

Required Qualifications:

• Bachelor’s degree in Construction Management, Engineering, Business Systems, or related field OR equivalent industry experience
• 5+ years of combined experience in project controls, construction technology administration, or field project support roles within an EPC environment
• Hands-on experience with Procore, Primavera P6, EcoSys, and Microsoft Office Suite
• Demonstrated understanding of the EPC lifecycle, project controls principles, and construction management systems
  
  

Preferred Qualifications:

• Procore Admin and Project Manager Certifications
• Experience with schedule-performance integration and earned value management techniques
• Familiarity with productivity tracking tools
• Experience in Transmission, Substations, Distribution, or Heavy Infrastructure EPC projects
  
  

Skills and Competencies:

• Strong organizational, time management, and prioritization skills
• Proven analytical ability with a high attention to detail and accuracy
• Excellent communication skills with both technical and non-technical stakeholders
• Customer-service orientation with a proactive mindset
• Ability to build relationships across field, office, and executive leadership levels
• Comfortable working in a dynamic environment managing multiple projects simultaneously
  
  

Travel Requirements: up to 30%