Stellantis
Website:
stellantis.com
Job details:
Job Description
Position: Quality Lead (InfoConnectivity & ADAS Domain)
Location: Chennai
About the Role
We are seeking an experienced lead to take full ownership of Serial Life Quality and lead issue resolution for legacy vehicles in the India-Asia Pacific (IAP) region, specifically in the InfoConnectivity & ADAS domains. This role requires a proactive leader who can manage end-to-end quality operations, drive cross-functional alignment, and leverage AI-powered tools and analytics for faster problem solving, and ensure top-notch customer experience through effective resolution and continuous improvement.
Key Responsibilities
- Take full control and management of Quality for Software Serial Life and lead the animation of resolution activities for issues affecting legacy vehicles in InfoConnectivity & ADAS domains.
- Maintain full awareness of in-field problems by engaging with all relevant stakeholders and information sources.
- Animate and monitor serial life issues until resolution, ensuring clear tracking and status updates.
- Define, promote, and monitor improvement action plans for assigned perimeters.
- Prioritize critical issues for timely fixes.
- Ensure achievement of Quality Targets for vehicles sold in the IAP region.
- Promote and implement Lessons Learned from issue resolution to benefit new developments.
- Prepare and deliver periodic reports to the Leadership team on quality status and action progress.
- Conduct in-vehicle deep dives to validate customer complaints and benchmark against competitor solutions.
- Identify and share top improvement opportunities for future features and systems design.
- Leverage AI-based analytics, predictive models, and automation tools to detect patterns, prioritize issues, and accelerate root cause identification for quicker resolution and improved customer satisfaction.
Qualifications & Skills
- Bachelor’s or Master’s degree in Automotive, Electronics, Electrical, Computer Science, or related field.
- 8-10 years of experience in Automotive Electronics Systems and Quality.
- Strong background in Infotainment, Connectivity or ADAS systems.
- Proven track record in issue resolution and cross-functional project management.
- Excellent communication, coordination, and stakeholder management skills in a multi-site/global environment.
- Strong analytical skills with a customer-centric mindset.
Please share your profiles to careers.swxindia@stellantis.com with below details:
Total yrs. of exp:
CCTC:
ECTC:
NP:
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religion, sexual orientation and disability. Diverse teams will allow us to
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