Phonon Communications
Website:
phonon.io
Job details:
QA Automation Engineer (Future Product Owner)
📍 Vadodara (HQ)
✈ Aviation | BFSI | Customer Experience | Digital Transformation
About 22North
At 22North by Phonon, we build enterprise platforms that power customer communication, notifications, digital servicing, workflow automation, and customer engagement journeys for leading organizations across Aviation and BFSI.
Our products operate in mission-critical environments where reliability, scalability, customer experience, and operational excellence matter every day.
We are looking for a technically strong QA Automation Engineer who enjoys understanding products deeply, questioning requirements, improving quality through automation, and eventually growing into a Product Owner role.
This is not a traditional testing role.
We are looking for someone who can understand business workflows, write functional stories, convert them into automated test scenarios, and ultimately help shape product direction.
What You'll Do
QA Automation
- Design, develop, and maintain automated test frameworks and test suites
- Build automation scripts for web applications, APIs, and backend services
- Create regression, smoke, integration, and functional automation suites
- Participate in release validation and production readiness reviews
- Identify, reproduce, document, and track defects through closure
- Improve release quality through automation and process improvements
- Work closely with developers to ensure quality is built into the product
Functional Analysis
- Understand customer workflows and business processes
- Participate in requirement discussions with Product and Engineering teams
- Analyze functional requirements and identify gaps, edge cases, and exceptions
- Convert requirements into:
- User Stories
- Acceptance Criteria
- Test Scenarios
- Test Cases
- Automated Test Scripts
- Validate that delivered functionality meets customer expectations
Product Ownership Growth Path
Over time, the role will evolve into:
- Product Backlog Management
- User Story Creation
- Requirement Gathering
- Sprint Planning Participation
- Customer Requirement Analysis
- Product Documentation
- Feature Prioritization
- Product Roadmap Contributions
Must Have SkillsAutomation Testing
- Strong hands-on experience with Selenium
- Experience in API Automation Testing
- Experience with Protractor and/or modern automation frameworks
- Experience testing REST APIs using Postman, Swagger, REST Assured, or similar tools
- Experience creating automation suites from scratch
Functional Thinking
- Ability to understand business requirements and convert them into automated test scenarios
- Ability to write structured functional stories and acceptance criteria
- Strong analytical and problem-solving skills
- Ability to identify edge cases and negative test scenarios
Technical Skills
- Knowledge of Java, JavaScript, or TypeScript
- SQL and database validation experience
- Understanding of JSON, XML, and API integrations
- Git and version control systems
- CI/CD concepts and automation pipelines
Process & Collaboration
- Experience working in Agile/Scrum environments
- Familiarity with Jira and Confluence
- Strong written and verbal communication skills
Good To Have
- Playwright or Cypress experience
- Performance testing exposure
- Product Management certification or training
- Experience with SaaS products
- Experience in Aviation, BFSI, CRM, Contact Center, Messaging, or Communication platforms
- Exposure to cloud environments such as AWS
What Success Looks Like
First 6 Months
- Develop deep understanding of our products and customer journeys
- Build and enhance automation coverage across key modules
- Reduce regression effort and improve release quality
- Become a trusted partner to Product and Engineering teams
12-24 Months
- Own quality strategy for one or more products
- Participate actively in product requirement discussions
- Contribute to user story creation and backlog grooming
- Take ownership of selected product modules
Long-Term Growth
QA Automation Engineer
→ Senior QA Automation Engineer
→ Product Analyst
→ Associate Product Owner
→ Product Owner
→ Senior Product Owner / Product Manager
Who Will Thrive In This Role
- Enjoys understanding how products work, not just testing them
- Curious about customer journeys and business workflows
- Loves breaking systems and improving them
- Wants to move beyond QA into Product Management
- Can bridge the gap between customers, product teams, and engineering teams
- Has a strong sense of ownership and attention to detail
Location: Vadodara (HQ)
Experience: 2-6 Years
Department: Product Engineering & Product Management
Reporting To: Product Owner / Engineering Manager
At 22North, quality is not a final checkpoint. It is a product capability. We are looking for people who can help us build better products, not just test them.
Click on Apply to know more.