WyzMindz Solutions Pvt. Ltd.
Website:
wyzmindz.com
Job details:
Job Title: Quality Auditor (Immediate Joiners)
COmpany: WyzMindz
Industry: BPO/ Customer Service (Unrelated to engineering field)
Location: Noida, Sector 63
Compensation: 3 LPA
About WyzMindz
Wyzmindz Solutions Pvt. Ltd. helps organizations improve process quality, compliance, and operational efficiency through audits and governance frameworks. We support businesses in identifying process gaps and implementing improvements for better performance and risk control.
**Fill this to apply - https://forms.gle/gx1pbRUm2uanxwTVA**
Eligibility & Requirements:
• Graduate and under graduate can apply
• Prior QA/auditing experience, preferably in BPO/customer service.
• Strong banking experience in customer service will be preferred.
• Good analytical, communication, and feedback skills.
• Detail-oriented with strong organizational and time management skills.
Key Responsibilities:
• Conduct audits of calls, emails, chats, and complaint audits.
• Identify gaps, share feedback with agents/teams, and suggest improvements.
• Maintain audit reports and highlight key findings for management.
• Provide coaching support to improve customer interactions and compliance.
• Ensure adherence to processes, policies, and regulatory standards.
• Immediate joiners preferred. Language Requirement: Hindi & English (Mandatory) – both verbal and written proficiency required.
Click on Apply to know more.