Website:
tp.com
Job details:
Position- Quality Analyst
Location-Malad
US Shifts 5 Days working 2 rotational week off
24/7
Job description
Roles and Responsibilities
- Conduct call audits to ensure quality standards are met.
- Lead by example and set high expectations for self and team.
- Handle team performance, provide feedback, and coach team members.
- Ensure effective communication among team members through regular meetings and updates.
- Identify areas of improvement and implement process changes to enhance overall performance.
mamta.parmar2@teleperformancedibs.com
9373791306
HR MAMTA
Click on Apply to know more.