Quality Analyst
LearningShala
- Location
- Noida, Uttar Pradesh, India
- Job type
- Full-time
About the role
Website:
learningshala.com
Job details:
Responsibilities
- Monitor and evaluate calls, chats, and processes for quality standards.
- Identify gaps and share feedback with the team.
- Prepare quality reports and analyses.
- Ensure adherence to company policies and SOPs.
- Support process improvement initiatives.
Requirements
- Prior experience as a quality analyst (preferred).
- Good communication and analytical skills.
- Immediate joiners preferred.
This job was posted by Khushi Shivastav from Learning Shala.
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