Quadient Lead/Arch
HTC Global Services
- Location
- Chennai, Tamil Nadu, India
- Job type
- Full-time
Required skills
- Agile
- data models
- DevOps
- JSON
- SQL
About the role
HTC Global Services
Website:
htcinc.com
Job details:
Job Description
About the Role:
We are seeking a Quadient Lead/Arch with 8 years of experience and responsible for defining, designing, and leading enterprise‑scale Customer Communication Management (CCM) solutions using the Quadient platform. This role owns end‑to‑end solution architecture, drives technical strategy, leads delivery teams, and ensures high‑quality, scalable, and compliant customer communications across print and digital channels.
Requirements
Platform & Technical Skills:
- Strong hands‑on experience with Quadient CCM platforms (Inspire / CCM suite)
- Expertise in document composition, personalization, and communication workflows
- Experience working with XML, JSON, SQL, flat files, and hierarchical data models
- Good understanding of scripting, rules engines, and document automation
- Experience with on‑prem, hybrid, and cloud deployments
Architecture & Delivery Experience
- Proven experience designing and delivering enterprise CCM architectures
- Strong understanding of performance, scalability, and high‑volume batch processing
- Experience leading large or multi‑project CCM engagements
- Familiarity with Agile or hybrid delivery models
Nice To Have
- Domain experience in insurance
- Exposure to DevOps / CI‑CD pipelines for CCM platforms
- Experience migrating from legacy CCM tools (Documaker, Smart COMM), etc
Click on Apply to know more.
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