Report

Site Support Intern

Location

Sussex, Wisconsin, United States

JobType

internship

About the job

Info This job is sourced from a job board

Overview

About the role

GENERAL PURPOSE OF JOB

Focused on the support, maintenance and operations of IT systems and related technologies. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely and dependable communication with team assistance as needed.

KEY RESPONSIBILITIES

Keep storage area’s organized
Perform E-waste and follow SOP’s
Shipping and Receiving product
Help with tickets as time allows

SCOPE

Site Support: This teams takes 2^nd and 3^rd level calls from the helpdesk and the Intern would help this team to accomplish their goals by providing support to the team in the above area’s

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

Education: Pursuing a degree in an IT field

Knowledge, Skills & Abilities:

Strong organizational and multi-tasking skills
Ability to work independently
Excellent interpersonal and written/verbal communication skills

#LI-EK1

About Company

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace

Company

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

About the company

Quad/Graphics, Inc. is a marketing experience (MX) company. The Company offers media, creative, and production solutions to streamline the complexities of marketing and remove friction from wherever it occurs in the marketing journey, which helps brands make direct consumer connections, from household to in-store to online. Quad/Graphics serves clients worldwide.

Skills

communication skills

Root Cause Analysis