Website:
quickclean.co.in
Job details:
Job Description – QMS Specialist
Position: QMS Specialist
Department: Engineering / Quality
Location: Gurugram, Haryana
CTC - 5-6 LPA
Experience: 2 years (Minimum)
Qualification: Bachelor's degree in Engineering, Quality Management, Industrial Engineering, Business Administration, or a related discipline. Certification or training in ISO 9001:2015 QMS is preferred.
About the Role
We are looking for a detail-oriented QMS Executive / QMS Specialist to support the implementation, maintenance, and continuous improvement of the organization's Quality Management System (QMS). The ideal candidate should possess hands-on knowledge of ISO 9001:2015, documentation control, internal audits, process compliance, and corrective action management.
This role will work closely with cross-functional teams to standardize processes, ensure compliance with quality standards, and drive operational excellence across the organization.
Key Responsibilities
• Develop, implement, maintain, and improve the organization's Quality Management System (QMS).
• Prepare, review, and control quality documentation including SOPs, Policies, Work Instructions, Formats, Manuals, and Process Maps.
• Ensure all controlled documents are maintained with proper version control and document history.
• Conduct scheduled internal audits across departments to verify compliance with QMS and organizational procedures.
• Identify process gaps, non-conformities (NCs), and improvement opportunities.
• Track, monitor, and ensure timely closure of Corrective and Preventive Actions (CAPA).
• Support implementation and maintenance of ISO 9001:2015 and assist in other management systems such as ISO 27001, ISO 14001, etc., if required.
• Prepare audit reports and present findings to management.
• Conduct awareness sessions and training programs on QMS, SOPs, and quality practices.
• Monitor departmental compliance with approved workflows and procedures.
• Coordinate with process owners to standardize and improve business processes.
• Maintain QMS records, audit schedules, compliance reports, and quality dashboards.
• Assist during external certification, surveillance, and customer audits.
• Support digital documentation and workflow management systems.
• Prepare periodic management reports related to quality performance and audit status.
• Undertake additional assignments related to Quality Management as assigned by the reporting manager.
Key Skills & Competencies
• Strong understanding of ISO 9001:2015 Quality Management System
• Knowledge of Quality Documentation and Document Control
• Internal Audit planning and execution
• CAPA & Non-Conformity Management
• Process Mapping & SOP Development
• Root Cause Analysis (5 Why, Fishbone, etc.)
• Excellent documentation and report-writing skills
• MS Excel, Word, PowerPoint proficiency
• Strong analytical and problem-solving abilities
• Effective communication and stakeholder management
Mandatory Requirements
• Minimum 1–2 years of experience in Quality Management Systems or Process Excellence.
• Working knowledge of ISO 9001:2015 implementation and maintenance.
• Experience in documentation control and internal audits.
• Familiarity with QMS software or digital workflow systems is an advantage.
• Ability to work across multiple departments and drive compliance initiatives.
Preferred Qualifications
• Internal Auditor Certification for ISO 9001:2015.
• Exposure to Integrated Management Systems (IMS) such as ISO 27001, ISO 14001, or ISO 45001.
• Experience in service, manufacturing, healthcare, or facility management industries will be an added advantage.
Key Performance Indicators (KPIs)
• Timely completion of internal audit schedule.
• SOPs and documentation maintained with 100% version control.
• Timely closure of CAPAs and Non-Conformities.
• Departmental compliance with QMS requirements.
• Successful completion of certification and surveillance audits.
• Quality training conducted as per annual plan.
• Timely submission of quality and compliance reports.
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