QHSE Officer

CGH Earth

Website: cghearth.com
Job details:

Job Summary

The QHSE Officer is responsible for implementing and maintaining quality standards, health & safety practices, hygiene compliance, and environmental sustainability across hotel operations. The role ensures compliance with Indian statutory regulations, food safety standards, and environmental guidelines while promoting a safe and high-quality experience for guests and employees.

Key Responsibilities

1. Quality Management

• Ensure hotel operations follow Standard Operating Procedures (SOPs) and service quality standards.
• Conduct regular internal quality audits across all departments.
• Monitor guest feedback, service quality indicators, and support departments in continuous improvement.
• Assist in maintaining quality certifications such as ISO 9001 Quality Management System (if applicable).

2. Health & Safety Compliance

• Ensure compliance with workplace safety regulations under Occupational Safety, Health and Working Conditions Code, 2020.
• Conduct risk assessments, safety inspections, and hazard identification across hotel premises.
• Investigate workplace accidents and implement preventive measures.
• Conduct regular fire safety drills and emergency preparedness training.

3. Food Safety & Hygiene

• Ensure compliance with food safety regulations under the Food Safety and Standards Authority of India and the Food Safety and Standards Act, 2006.
• Monitor hygiene standards in kitchens, restaurants, and food storage areas.
• Implement food safety systems such as HACCP Food Safety System.
• Conduct hygiene audits and training for kitchen and F&B staff.

4. Environmental Management

• Ensure compliance with environmental regulations set by the Central Pollution Control Board and state authorities.
• Implement sustainable initiatives such as waste management, energy conservation, and water conservation.
• Monitor environmental performance and support green hotel initiatives.

5. Documentation & Compliance

• Maintain QHSE documentation, reports, audit records, and incident reports.
• Coordinate with government authorities during inspections.
• Ensure compliance with local laws such as the Kerala Shops and Commercial Establishments Act, 1960 (for Kerala-based hotels).
• Prepare monthly QHSE reports for management review.

Qualifications

• M.Sc. in Food Safety & Quality Management / B.Tech. / or any other relevant qualifications.
• Additional certifications preferred:
• Certification in food safety and hygiene compliance
• HACCP Food Safety System
• Knowledge of ISO 14001 Environmental Management System (preferred).

Experience

• 3–5 years of experience in QHSE / Safety / Compliance roles.
• Prior experience in hotel, resort, wellness retreat, or hospitality industry preferred.

Key Skills

• Safety risk assessment and hazard identification
• Food safety and hygiene compliance
• Internal audit and inspection skills
• Environmental sustainability practices
• Incident investigation and reporting
• Training and employee awareness programs

Key Performance Indicators (KPIs)

• Compliance with safety, hygiene, and environmental regulations
• Reduction in workplace accidents and safety incidents
• Successful completion of internal and external audits
• Improvement in guest safety and hygiene standards
• Implementation of sustainability initiatives

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