Sr. Support Operations Manager
QAD
- Experience
- 8+ yrs
- Location
- Pune, Maharashtra, India
- Job type
- Full-time
Required skills
- Salesforce Service Cloud
- Zendesk
- ServiceNow
- Jira Service Management
- Genesys
- Five9
- Tableau
- PowerBI
About the role
8-12+ years in support operations or enterprise platform management; 3-5+ years managing technical teams; expertise with Salesforce, ServiceNow, Zendesk, Jira Service Management, Genesys/Five9, Tableau/PowerBI; strong English communication; global 24/7 environment experience.
About QAD
QAD is a private cloud enterprise software provider serving manufacturers with ERP and supply-chain applications.
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