Kibo
Website:
kibocommerce.com
Job details:
QA - SDET – SaaS Product Engineering - Please read these requirements carefully before applying.
Location: Pune, India (Remote)
Experience: 5+ years total in software development or test automation role
Employment Type: Full-Time
Schedule: Rotating 24/7 on-call coverage
About This Opportunity
Not every QA engineer is an SDET. We’re looking for someone who knows the difference. At KIBO, we operate a sophisticated, enterprise-grade SaaS commerce platform supporting global brands and mission-critical business operations.
When code goes to production, we need someone exceptional ensuring its quality, resilience, and scale. We are looking for a technically strong, hands-on Senior QA SDET who understands modern cloud-native architectures, earns the respect of backend and frontend developers, and can design, build, and maintain robust automated test frameworks from scratch.
This is a high-ownership role where your technical depth, automation skills, API mastery, and commitment to quality directly affect our platform's reliability and our customers' success. You won’t just be manually clicking through test cases; you will be writing clean code, engineering test contexts using AI tools, validating microservices, and driving continuous quality across our deployment pipelines.
We have high expectations for this position. We’re looking for proven automation experience and architectural testing depth, not just familiarity with testing terminology.
About KIBO
KIBO is a global SaaS technology company delivering modern, composable digital commerce solutions for B2B, B2C, and D2C organizations. Our platform brings together enterprise eCommerce, Order Management, and Subscriptions, helping businesses simplify complex operations and deliver exceptional customer experiences. Trusted by brands including Ace Hardware, Zwilling, Jelly Belly, Nivel, and Honey Birdette, KIBO powers sophisticated commerce environments where reliability, performance, and scalability matter.
Our technology is built around modern MACH architecture:
- Microservices-based: Independently deployable services supporting scalability and flexibility.
- API-first: Modern integration capabilities connecting complex enterprise ecosystems.
- Cloud-native SaaS: Modern cloud infrastructure designed for enterprise-scale operations.
- Headless: Flexible architecture separating customer experiences from back-end commerce capabilities.
KIBO is MACH Alliance Certified and was recognized as a Leader in The Forrester Wave™: Order Management Systems, Q1 2025. We're also at the forefront of embracing AI and intelligent automation, continually exploring how emerging technologies can improve engineering productivity, operational efficiency, and the experiences we deliver to our customers. Our global team of Kibonauts works in a remote-friendly environment that values technical excellence, accountability, innovation, continuous learning, and customer obsession.
If you enjoy working with talented people, sophisticated technology, and meaningful technical challenges, KIBO offers an opportunity to make a real impact.
What You'll Do
Architect & Own Automation Frameworks:
- Design, build, and maintain scalable automated testing frameworks for backend REST/GraphQL APIs and frontend UI components using modern tools (Playwright, Cypress, Jest, RestAssured, or TypeScript/Java/Python).
- Integrate test automation seamlessly into CI/CD pipelines (GitHub Actions, Jenkins, or Azure DevOps) to enable automated quality gates for every pull request and release.
Drive API & Microservice Quality:
- Perform deep API-level testing, validating contract adherence, payload structures, status codes, error handling, and data consistency across decoupled microservices.
- Validate asynchronous, event-driven workflows (Kafka, RabbitMQ, SQS/SNS) to ensure message ordering, idempotency, retry mechanisms, and schema validation under distributed failures.
Leverage AI-Native Testing Workflows:
- Systematically direct AI coding assistants (Cursor, Claude Code, GitHub Copilot) to generate test cases, stub mock data, optimize assertion logic, and accelerate test coverage.
- Maintain human review gates over AI-generated test scripts to ensure compliance with Kibo's architectural standards, security requirements, and edge-case validation.
Perform Performance & Scale Validation:
- Design and execute performance, load, and stress test scenarios (using JMeter, k6, or Gatling) to simulate peak-season transaction volumes, order surges, and concurrent API traffic.
- Identify system bottlenecks across API, database (MySQL/MongoDB), caching (Redis), and network layers in collaboration with backend and SRE teams.
Defect Root Cause Analysis & Quality Leadership:
- Proactively identify, isolate, document, and track complex defects to root cause using log analysis (Splunk, Grafana) and database queries.
- Participate actively in Agile sprint ceremonies, providing early input on feature specifications, acceptance criteria, testability, and risk analysis.
What You'll Need — Mandatory Qualifications
SaaS Product Company Experience
- Minimum 4 years of recent, direct employment with a SaaS software product company.
- Experience supporting and operating a company's own software product in a live production environment.
- Understanding of the operational complexity associated with cloud-based, multi-service SaaS platforms.
2. Professional Experience
- Minimum 5+ years of total experience in software quality engineering, test automation, or SDET roles.
- Proven track record of writing clean, maintainable automation code (TypeScript, JavaScript, Java, or Python) following standard design patterns (Page Object Model, SOLID principles).
- Strong experience building or expanding automation frameworks for both APIs and web UIs.
3. Technical Capabilities
- API Testing Mastery: Strong, practical command of RESTful/GraphQL APIs, OAuth 2.0/JWT authentication, payload validation, and webhooks.
- UI Automation: Proficiency with modern web automation frameworks such as Playwright, Cypress, or Selenium Webdriver.
- AI Tooling Fluency: Daily usage of AI coding agents (Cursor, Claude, Copilot) to accelerate test creation, data generation, and refactoring.
- Database & Data Modeling: Comfortable writing SQL queries and interacting with document stores (MongoDB) for test data setup and database verification.
- Observability & Logs: Ability to inspect system logs and metrics using tools like Splunk, Grafana, or Datadog to isolate failure root causes.
- Cloud & DevOps: Familiarity with AWS/GCP, Docker containerization, and integrating tests into CI/CD pipelines.
4. Communication & Mindset
- Exceptional written and spoken English skills to articulate quality risks, bug details, and test strategies clearly to global engineering teams.
- Strong problem-solving mindset—takes pride in breaking complex edge cases, validating distributed transactions, and advocating for user experience.
Additional Experience That Will Set You Apart
- Experience testing enterprise commerce, retail technology, Order Management Systems (OMS), or payment gateway integrations.
- Familiarity with commerce-specific workflows: checkout state machines, inventory allocation, promotions, fulfillment, and return flows.
- Exposure to contract testing (e.g., Pact) or visual regression tools (e.g., Applitools, Percy).
- Hands-on experience with performance/load testing frameworks (k6, JMeter) in a cloud environment.
Our Hiring Process — What to Expect
We take technical hiring seriously. Our interview process is designed to evaluate your individual engineering capabilities, coding standards, automation depth, and problem-solving mindset.
- Step 1: Live Video Recruiter Screen
- A conversation focused on your background, SaaS product-company experience, QA methodology, and career goals.
- Step 2: Interview with the QA / Engineering Leader
- A discussion around your testing architecture decisions, automation framework design, API validation strategy, and cross-functional collaboration.
- Step 3: Live Technical Coding & Automation Interview
- An interactive hands-on evaluation where you will write automation code, debug API/UI test scenarios, inspect logs, and showcase your test design capabilities.
Behavioral and Cognitive Assessments
Candidates will also complete behavioral and cognitive assessments as part of our selection process.
Our Policy on AI During Interviews
At KIBO, we embrace AI and put it to work daily. However, during live technical interviews, the use of unauthorized AI tools to generate code responses or real-time answers is strictly prohibited unless authorized by the interviewer. We want to evaluate your core technical intuition and personal problem-solving abilities.
Why Join KIBO?
- Work with modern, MACH-certified enterprise SaaS technology.
- Join an AI-first culture that encourages the daily use of cutting-edge AI tools (Cursor, Claude, Copilot) to maximize speed and efficiency.
- Collaborate with talented backend, frontend, and cloud engineers in a global remote-friendly setting.
- Take true ownership over quality deliverables with clear paths for technical growth.
- Receive competitive compensation alongside comprehensive health, wellness, and time-off benefits.
Bring your experience. Bring your judgment. Bring your best.
At KIBO, we celebrate and support differences. KIBO is an equal opportunity employer committed to providing employment opportunities without discrimination based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or other legally protected characteristics.
Click on Apply to know more.