QA Manager

hackajob

Website: hackajob.com
Job details:
hackajob is collaborating with Sage to connect them with exceptional professionals for this role.

About Us

We’re a fast-moving SaaS team at Sage for the product Sage Expense Management used by finance teams across North America. Our surfaces span webapp, mobile app, Chrome extension, Outlook add-in, Accounting Integrations and a White-labelled webapp for a top-5 US bank. We obsess over shipping fast without trading off quality.

What You’ll Be Doing

• Define and drive the overall QA technical strategy and roadmap, establishing clear success metrics in close collaboration with Engineering, Product, and other stakeholders.
• Own quality gates and the sign-off process for all production applications (web, mobile, Chrome extension, and related services).
• Review and elevate test plans, test cases, and overall test coverage to ensure high standards.
• Ensure timely delivery of all testing milestones while maintaining a sustainable pace.
• Oversee and optimize QA segments of our CI/CD pipelines to make them reliable, fast, and effective.
• Serve as the primary point of contact between Engineering Leadership and the QA team.
• Enforce high standards for code quality in every pull request, with a strong focus on clean code principles, test architecture, and linting.
• Guide, coach, and manage the performance of your direct reports to support their professional growth.
• Attract, hire, and build a world-class QA team with a mix of in-house and contractual positions
  
  

You’ll fit right in if you have

7+ years of experience in QA, including 2+ years leading QA teams and owning the QA vertical end-to-end.

Proven ability to set direction for a quality function from the ground up by ****defining strategy, processes, and standards in a fast-moving environment.

Strong hands-on automation expertise, particularly with Playwright + TypeScript for modern web applications (at least 2+ years)

Set up visibility around the QA function, around coverage, how many bugs are being prevented, how many critical events we got protected from by creating dashboards, measurements etc.

Experience managing large test suites (3,000+ end-to-end tests) and scaling them effectively.

Can design a risk based quality model for complex workflows.

Solid track record of designing and implementing processes for test coverage, regression testing, and ongoing feature work.

Experience setting up data-driven testing for complex, state-based applications

Have strong exposure to i18n and accessibility testing on products which have international presence based on geographies and languages

Experience guiding engineers to keep flakiness under control (<1%), triaging test failures and customer bug reports.

Managed and developed CI/CD pipelines through Github actions for scheduled as well as triggered test runs.

A high bar for code reviews, with deep understanding of clean code principles, scalable test architecture, and linting/enforcement rules.

Strong grasp of version control using git (Github).

Excellent communication skills — able to coordinate effectively with stakeholders across Engineering, Product, and Design.

Bonus Points

• Hands-on experience with mobile E2E testing using Appium (or equivalent), including handling WebView quirks, device farms, and flake reduction.
• Proficiency with API testing tools like Bruno / Hoppscotch / HTTPie for API smoke, contract testing, and risk-based coverage strategies.
• Experience testing browser/ outlook extensions (e.g., testing chrome / outlook extensions via Playwright).
• Hands-on performance testing using tools like Lighthouse CI, Web Vitals, or basic load testing (k6, JMeter, or similar).
• ISTQB Certifications
  
  

Click on Apply to know more.