Planner

Receiving high volumes of repairs requests and booking them into Operatives diaries to ensure most efficient service and best use of skills Overseeing Operatives diaries for a geographical area to ensure maximum productivity Responding to Emergency and Urgent repairs requests and ensure these are met within strict Service Levels Liaising with Operatives and Supervisors to ensure appropriate follow-on works are booked in and completed Assisting colleagues throughout the business on queries regarding responsive repairs Providing a professional and customer focussed service

Pyramid Plus, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance services to the residents of over 38,000 homes across London and the South of England. We aim to provide customer led, reliable and high-quality services to enhance residents' lives.