Associate Systems Engineer

As an Associate Systems Engineer, you play a key role in supporting the SE organization through activities that drive customer adoption as well as lifecycle management of a customer’s fleet of products and solutions. SHOULD YOU ACCEPT THIS CHALLENGE... Assist internal teams with configuration validation in support of sales opportunities Collect and acquire data for use in the creation of sales plays and lifecycle management programs and processes Work with established programs and sizing tools to provide customers with a product performance solution that meets and exceeds their expectations Be involved in the Account Planning process as part of a larger team Assist with solution designs and take point on simple designs Assist prospects and customers with basic demonstrations, system configurations, feature adoption, and answers to technical questions Work with established programs and sizing tools to support customer pursuits Work cross functionally with internal departments such as Customer Support, Professional Services, Renewal, Sales Operations, and Order Management Supports both pre-sales and post-sales activities, optimizing customer engagement and satisfaction Drive technical account management to ensure seamless implementation and ongoing support of Pure Storage solutions, fostering strong customer relationships WHAT YOU’LL NEED TO BRING TO THIS ROLE... BS in CS, EE or other technical degree and/or equivalent experience 2+ years of experience (technology industry preferred) Strong phone presence and experience in a high-volume customer interaction environment Conscientious attitude and dependability, strengths in teamwork and communication Confident, articulate and professional speaking abilities, and a strong ability to listen Ability to collect data, identify problems, establish facts and draw valid conclusions Preparation and delivery of technical product and architecture presentations Passion for technology and aptitude to learn new technologies Self-motivated individual with the ability to work independently and proactively, while applying a high level of business and technical acumen to a variety of situations Demonstrated listening, written communication and product presentation skills Ability to handle multiple tasks and projects, in real-time scenarios Apply critical thinking techniques to work through customer situations and interactions Domestic, overnight travel 5-10% of the time Willingness to relocate upon promotion Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN) preferred Salesforce.com experience helpful Knowledge of VMware, Windows, UNIX OS variants (Linux, AIX, …), NFS file systems and network environments helpful You will be based in Bangalore, Karnataka. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

Pure is blazing trails and setting records: For ten straight years, Gartner has named Pure a leader in the Magic Quadrant. Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally. Industry analysts and press applaud Pure’s leadership across these dimensions. And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go.