STUDENT ADVISING AND EDUCATING - Provide academic advising to assigned students; assess other needs and make professional referrals; maintain and ensure confidentiality of student records. Interpret University policies, procedures, and curriculum to students, faculty, staff and administration. Guide students in course selection and scheduling; assist in resolving academic problems; identify and monitor academic progress.
COMMUNICATIONS – Communicate regularly to encourage a trusting relationship with students via e-mail, text, appointment campaigns and other electronic platforms. Document contact notes on advising appointments and correspondence. Assess when a situation calls for more probing questions. Make explicit students’ responsibility for their own academic and professional success. Build and maintain contacts with other advising units. Communicate with students regarding curricular and co-curricular opportunities. May participate in orientation activities for college/department. Teach students about professional communication standards.
DEPARTMENT SUPPORT – May participate in college level events and programs. Participate in events that serve advising in the university community. Assist with the recruitment and retention of undergraduate students for the academic unit/campus.
ACADEMIC ADMINISTRATION DUTIES – Submit necessary data and documentation for proper maintenance of student records. Participate in staff meetings. Participate in systems training and updates. Assist in the preparation of reports and serving on advising related committees. Act as liaison between students, faculty, staff, campus and University constituents.