Administrative Assistant - Clinical

Clinical Administrative Assistant 

Why Psynergy Programs?

At Psynergy, we know that together, we achieve more! 

Psynergy Programs (psynergy.org) sets itself apart as the destination of choice for residential treatment of chronic mental illness in the state of California. In partnership with twenty-six Counties and Behavioral Health Departments across California, Psynergy provides rehabilitation and specialty mental health services to individuals afflicted with complex and chronic mental illness. We do this in an enriched residential environment where through support, skill-building and treatment clients have created thriving environments and communities of care. Our adjoining outpatient clinics provide and support our clients with the highest levels of service.   

We are looking for exceptional team members who can help us build and maintain the highest standards of care in both residential and clinical treatment! Come meet our team!  

About You

We are growing and searching for administrative assistants to provide key support for the Clinical Supervisor, Therapists, Psychiatrists, and other Mental Health professionals. This position acts as a liaison between the clinical staff, facility residents, facility personnel and county officials.

To do this work successfully, you will need:

•    Full Vaccination against COVID-19 – CA required

•    A commitment to providing the highest levels of service - required

•    A great attitude – required

•    Two years of experience working in a professional environment

•    Excellent Organizational Skills

•    Anticipate and Respond to Problems

•    Computer Literate or the ability to learn Computer Skills quickly

•    Ability to respond to all levels of management

•    Exceptional Attendance 

•    Experience working in behavioral health or in residential care - preferred

•    We compensate you for your accomplishments and talents! Other qualifications and certifications earn you more $$ so let us know! – preferred

Your Responsibilities 

Using common sense, Administrative Assistants must be able to work with a diverse population of conserved and non-conserved individuals with co-occurring behavioral health and medical diagnoses as well as substance use disorders. 

An Administrative Assistant for a Psynergy Programs clinic takes pride in 

•    Greeting and screening incoming visitors

•    Greeting and notifying staff of appointment arrivals

•     Answering clinical office phone, taking messages and transferring calls to appropriate extensions

•    Utilizing commons sense including having a “whatever it takes” attitude and focus

•    Responds to all email, voicemail, and fax inquiries from staff, county officials and others involved in client care. 

•    Creates, copies and delivers medical records/forms/reports as requested; ensures proper signatures from clients, conservators and Psynergy Staff are obtained and paperwork is complete.

•    Coordinates and monitors clinical staff schedules; schedules after-care client appointments and conservatorship psychologist visits. 

•    Creates and maintains documents in the Client’s Electronic Medical Record Chart in accordance with HIPPA compliance. 

•    Ensures security and organization of chart rooms and clinical office files in accordance with HIPPA Medi-Cal certification. 

•    Maintains clients’ statuses in Psynergy databases; maintains assigned paperwork for client files. 

•    Maintains clinic caseload roster and notifies staff of changes when clients are admitted and discharged

•    Maintains clinical office, including keeping the Informing Materials display cases full, keeping the office clean and organized, and ensuring the office equipment is operational. 

•    Responds to all email, voicemail, and fax inquiries from staff, county officials and others involved in client care. 

•    Creates miscellaneous templates, forms, certificates, memos, letters, reports, and other correspondence for clinical staff as needed. 

•    Track correspondence, including FedEx and USPS

•    Assist with yearly Medi-Cal certifications. 

•    May assist in billing for Medi-Cal, Medicare and Private Pay

•    May transport clients to medical appointments, off-site groups or to and from their place of residence

•    Audits other clinics charts for accuracy and completeness

•    Performs other duties as assigned

Have ideas or skills that would help our clients? Let us know! We are always looking for individuals with special certifications, skills, trainings, degrees, and compensate competitively for them! (ex: CNA, NVCI, First Aid, CPR, Narcan, SUDS, CADC, ARF/RCFE, CBT, DBT, CBT for Psychosis, Motivational Interviewing, etc.)

Your Pay and Other Benefits

•    Fast paced and dynamic learning environment that supports clinical treatment for underserved populations

•    High quality meal per shift

•    Gym membership or Peloton reimbursement

•    Employee discount on products from popular retailers through ticketsatwork.com  

•    401k with 5% employer match

•    Life

•    Medical, Dental, Vision

•    Paid Time Off

•    Still furthering your education? Let us help you pay for it! Up to $2,500 per year

•    Annual Bonus and Profit Sharing

•    Bring a licensed colleague who also likes to excel and get a $5,000 referral bonus

Your Trajectory

We are a growing company with facilities in Morgan Hill, Greenfield and Sacramento. Your opportunities with Psynergy are largely set by your own goals and progress. When you join Psynergy, you are joining a company looking for its next leaders and we believe in advancement and building opportunities for our employees! You are rewarded with opportunities and support to excel, a $2,500 annual education stipend/reimbursement, a very competitive wage/salary and growing opportunities. 

At Psynergy, you will be offered a professional home where you can build skills, your career and best practices in behavioral health treatment. Join Us! 

Full Job Description will be provided if selected for an interview

The pay range assigned to this role is based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

Keywords

Front office, receptionist, office assistant, Microsoft Excel, office aide, Outlook, medical assistant, medical office

Search Radius 

100 miles