Software Support

In this role, you will provide exceptional software support across a range of products, ensuring a seamless experience for our clients. Our ideal candidate would have a passion for troubleshooting issues, triaging requests and maintaining high customer satisfaction levels. You will work closely with our team to provide support to coworkers and clients. This is a Full Time Remote based role within Canada. What we offer Competitive Salaries: We recognize and reward your skills and experience with a competitive pay structure. Benefits Package: Dental, Vision, Health benefits together with our full benefits package to keep you and your family covered. Company Matched RRSP Contributions: PSD Citywide offers a 4% company-matched RRSP contribution, if you contribute a certain percentage of your salary to the group RRSP, your employer will match that contribution up to 4% of your salary, effectively doubling your retirement savings. Remote Work Options: Work from anywhere in Canada that suits you while staying connected with our team. Flex Hours & Paid Time Off: Enjoy flexibility in your schedule and paid time off to recharge when you need it. Summer Fridays: Friday's off for 10 weeks in the summer months. Spend time in the sun with friends and family! Social and Charity Events and Initiatives: Join PSD CityKind! A group dedicated to fostering kindness and community engagement across North America. Career Framework: Clear paths for growth and development, helping you reach your career goals with ongoing learning and mentorship.

PSD Citywide is a leading provider of enterprise asset management, maintenance, financial, GIS, and permitting software solutions, along with advisory services. Offering the only purpose-built, fully unified cloud-based SaaS solution for municipal governments, PSD Citywide supports the management of over $400 billion in municipal assets across North America. With a multidisciplinary advisory team of Asset Management, Finance, Engineering, and Municipal practitioners, combined with an in-house software development group, PSD Citywide delivers comprehensive solutions to ensure best-in-class service for its clients.