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Member Enrollment Coordinator

Min Experience

1 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

PrudentRx seeks a passionate, patient, and systematic individual who finds essential reward in assisting others, thrives in a fast-paced environment, and demonstrates meticulous attention to detail in a role that clearly defines processes. The Member Enrollment Coordinator (MEC) will work in a fast-paced, complex Call Center atmosphere , receiving inbound and making outbound calls via the automated dialer. In this position, you will assist members with enrolling in the correct copay assistance program while addressing any concerns, case questions, and other enrollment needs in both an inbound and outbound call setting. As the first point of contact for members, our Call Center strives for high-quality service and a first-call resolution, resulting in the successful enrollment of qualified members in their copay assistance programs. This role requires the daily utilization of interpersonal, computer, and problem-solving skills with a desire to be a team player in assisting others.

About the company

PrudentRx, LLC

Skills

salesforce
customer service
pharmacy tech