Hireginie
Website:
hireginie.com
Job details:
We are hiring for Our Client: Our client is an extended-stay hospitality and accommodation platform that builds and scales strategic distribution partnerships across Relocation Management Companies, Corporate Travel, Travel Trade, and MICE ecosystems. The organization focuses on driving long-term room revenue, extended-stay contracts, and brand-led enterprise demand through strategic partnerships and distribution-led growth rather than rate-driven selling.
Job Title: Property Manager
Location: Bangalore
Experience: 8-10 years
Educational Qualification: Bachelor’s degree in Hotel Management, Business, or related field
About the role: The Property Manager (PM) is the on-site owner of the clients experience. This role ensures seamless operations, superior guest experience for long-stay residents, strong cost control, and consistent brand execution while building a high-ownership culture at the property.
Responsibilities:
1. Property Operations & Ownership:
- Lead end-to-end operations of the property on a daily basis.
- Ensure smooth coordination across front desk, housekeeping, engineering, security, and partner services.
- Maintain high uptime of rooms, common areas, and work-friendly spaces.
- Act as the single point of accountability for on-ground operations.
2. Guest Experience (Extended Stay Focus):
- Deliver a home-like yet professional experience for long-stay and business guests.
- Handle guest feedback, concerns, and escalations with speed and empathy.
- Drive guest retention, renewals, and referrals.
- Ensure personalization for long-stay residents (preferences, routines, special needs).
3. Financial & Cost Management:
- Control operating costs without compromising guest experience.
- Track occupancy, long-stay contracts, AR, and collections.
- Ensure billing accuracy, vendor payments, and cost efficiencies with utmost integrity.
- Support monthly P&L reviews and budget adherence.
4. Team Leadership & Culture:
- Lead, train, and motivate all on-site staff and service partners.
- Build a culture of ownership, hospitality, and problem-solving.
- Manage duty rosters, productivity, grooming, and service standards.
- Conduct regular performance reviews and coaching.
5. Maintenance & Asset Care:
- Ensure preventive and reactive maintenance of rooms, furniture, appliances, and shared spaces.
- Maintain asset life cycle, AMCs, and vendor relationships.
- Ensure fast turnaround of rooms and zero long-stay service fatigue.
6. Sales Support & Local Alliances:
- Support central sales for corporate, project, and long-stay accounts.
- Drive on-property upsell of services and stay extensions.
7. Compliance, Safety & Hygiene:
- Ensure adherence to fire safety, hygiene, statutory, and local compliance.
- Maintain SOPs across departments.
- Conduct regular audits, safety drills (in coordination with MRP team) and incident reporting 8.
8. Reporting & Coordination:
- Share daily and weekly operational reports with central teams.
- Work closely with the Central Reservations and Accounts team for daily reconciliation on bookings and Night Audit.
- Flag risks, guest trends, and improvement opportunities proactively.
- Report to immediate supervisor & COO - any unauthorized property visit or notice received. without any delay – non guests, govt authority personnel, owners or anyone.
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