Sunshine Management
Website:
sunshinemanage.com
Job details:
US roperty Management Operations Manager (Remote – India)
Location: Remote (India)
Hours: Full-Time | Must Work U.S. Central Time (8:00 AM – 5:00 PM CST)
Compensation:₹12-14L per year (Based on Experience)
Reports To: Finance & Development Manager
MUST have US Experience in property management.
We are seeking a highly organized, detail-oriented Property Management Operations Manager to oversee the day-to-day administrative operations of our rental portfolio. This role is ideal for someone who thrives in fast-paced environments, enjoys managing processes, and can independently drive results.
This is not an entry-level role. We are looking for someone who can take ownership of property management operations and ensure nothing falls through the cracks.
Key ResponsibilitiesProperty Management Operations
- Manage daily property management workflows
- Oversee rent collection and delinquency tracking
- Monitor lease expirations and renewals
- Track resident compliance requirements
- Coordinate move-ins and move-outs
- Maintain tenant and property records
Maintenance Coordination
- Receive and process maintenance requests
- Dispatch vendors and contractors
- Track work order completion
- Follow up with residents regarding service requests
- Maintain vendor contact database
- Ensure maintenance issues are resolved promptly
Resident Relations
- Respond to resident inquiries
- Prepare notices and communications
- Track complaints and resolutions
- Ensure excellent customer service standards
Reporting & Administration
- Prepare weekly occupancy reports
- Prepare delinquency reports
- Track open work orders
- Maintain KPI dashboards
- Prepare monthly management reports
- Maintain organized digital filing systems
Software & Systems Management
- Manage Buildium property management software
- Maintain property databases
- Ensure data accuracy across all systems
- Generate operational reports as requested
Qualifications Required
- 5+ years of US property management, operations management, or portfolio administration experience
- Strong organizational and project management skills
- Advanced Microsoft Excel proficiency
- Experience managing multiple priorities simultaneously
- Excellent written and verbal English communication
- Ability to work independently with minimal supervision
- Experience managing vendors and service providers
- Strong attention to detail
Preferred
- Experience using Buildium, AppFolio, Yardi, Rent Manager, or similar platforms
- Experience supervising remote teams
- Experience supporting multifamily residential portfolios
- Knowledge of leasing and property management processes
Success in This Role Looks Like
Within 30 days, you will:
- Maintain 100% visibility of open work orders
- Ensure all lease expirations are tracked
- Provide accurate weekly portfolio reports
- Reduce outstanding maintenance issues
- Maintain organized resident and property records
- Become the primary operational coordinator for the portfolio
Who Should Apply
This role is ideal for candidates who have served as:
- Property Manager
- Assistant Property Manager
- Portfolio Manager
- Property Operations Manager
- Real Estate Operations Manager
- Leasing Operations Manager
- Multifamily Operations Coordinator
Applications without US property management experience will not be considered.
Click on Apply to know more.
