Report

Associate Triage Analyst

Salary

$17.4k - $32.42k

Min Experience

2 years

Location

Arizona, United States

JobType

full-time

About the job

Info This job is sourced from a job board

Overview

About the role

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

POSITION SUMMARY

The Triage Analyst will be responsible for assisting with the monitoring of all Data Loss Prevention events for Proofpoint's Managed Services clients, escalating all necessary events to the clients via approved escalation paths. TA’s will also assist in pulling monthly metrics from the DLP consoles supporting DPAs, SPAs, and CSMs with monthly reporting. Ensure all tasks performed adhere to the firm’s ISO 27001 Information Security Management System (ISMS). This includes participation in annual information and network security training and acceptance of spot checks on an ad hoc basis to guarantee that Proofpoint is constantly improving upon the organization’s ISMS. Each member of our team must understand the importance of the ISMS and the subsequent handling of client data.

DUTIES & ESSENTIAL JOB FUNCTIONS:

· The Triage Analyst (TA) will be responsible for assisting with the monitoring of all Data Loss Prevention events for Proofpoint's Managed Services clients. They will be responsible for escalating all necessary events to the clients via approved escalation paths

· The Data Protection Analyst will be responsible for assisting in pulling monthly metrics from the Data Loss Prevention consoles to assist the Loss Response Analysts, Senior Program Analysts, and Client Service Managers with monthly reporting

QUALIFICATIONS:

· Associates Degree in Cyber Security, Information Technology, Information Systems, Business Administration, or any other related degree

· Two or more years working towards a Bachelor’s degree in Cyber Security, Information Technology, Information Systems, Business Administration

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 23.56 - 32.42 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 17.40 - 23.90 USD

All other cities and states excluding those listed above:

Base Pay Range: 17.40 - 23.90 USD

About the company

Provides cybersecurity solutions for email, cloud, and data protection.

Skills

Data Loss Prevention tools

ISO 27001