SegWitz Sdn Bhd
Website:
segwitz.com
Job details:
SegWitz is a Malaysian technology company that designs and builds custom web applications, mobile applications, ERP platforms, IoT and AI-driven solutions for fast-growing startups, SMEs, and public-listed companies.
Since 2019, SegWitz has worked with top-brands and major organisations helping them build systems that directly impact revenue, operations, and scalability.
We specialise in:
- Turning complex business processes into scalable software and digital platforms
- Building AI, automation, and data-driven solutions that create measurable business value
- Partnering with clients long-term through maintenance, optimisation, and new product development
SegWitz is now entering a new phase:
- Building our own proprietary products and frameworks.
- Working more deeply with startups, SMEs, and PLCs to make their tech investments profitable and scalable.
Key Responsibilities
1. Project Planning & Documentation
- Conduct client meetings to gather requirements and translate them into Software Requirement Specification (SRS) documents.
- Break down requirements into clear deliverables and user stories.
- Develop detailed project timelines, Gantt charts, and task dependencies using Freedcamp.
- Identify resource requirements (developers, QA, designers) and align with team availability.
- Establish success metrics, scope boundaries, and quality benchmarks before project kickoff.
- Set Milestones with feasible timelines.
2. Team Management & Task Delegation
- Assign clear, measurable tasks to developers, QA, and designers with deadlines.
- Ensure workload distribution is balanced across team members.
- Conduct daily stand-up meetings to track progress, identify blockers, and align priorities.
- Maintain internal communication across functions (Frontend, Backend, AI, IoT, QA, Design, DevOps).
- Provide technical direction or validation when required (basic architecture understanding, API flows, DB structure).
3. Client Communication & Relationship Management
- Serve as the primary point of contact between SegWitz and the client.
- Conduct weekly progress meetings and submit project status reports.
- Prepare and deliver milestone presentations with live demo, progress summary, and next-phase plan.
- Manage client expectations regarding timelines, features, and changes (scope control).
- Ensure change requests are documented, costed, and approved before implementation.
4. Quality Assurance & Delivery Control
- Coordinate closely with QA engineers to ensure every milestone passes defined quality benchmarks.
- Conduct pre-delivery UAT (User Acceptance Testing) reviews internally before client demo.
- Apply Six Sigma methodologies for process control and continuous improvement.
- Track defect rates, rework time, and developer utilization as KPIs.
- Ensure all deliverables meet SegWitz’s technical standards and security guidelines.
5. Performance Tracking & Reporting
- Maintain updated dashboards with project timelines and key performance indicators (KPI).
- Conduct retrospective sessions post-delivery to identify improvement areas.
- Support the CTO in implementing new development frameworks, tools, and workflow optimizations.
6. Risk Management & Escalation Handling
- Identify project risks early (technical, resource, timeline) and develop mitigation plans.
- Manage escalation calmly and transparently with internal and external stakeholders.
- Ensure all critical issues are logged, tracked, and resolved within SLAs.
Key Skills & Attributes
- Strong understanding of software development life cycle (SDLC) -> Agile, Scrum, or Kanban.
- Ability to prepare and interpret SRS, BRD, wireframes, workflows, and test plans.
- Experience managing web and mobile app development projects (ReactJS, NodeJS, Flutter, etc.).
- Familiarity with IoT, AI, or data engineering projects is a major plus.
- Excellent communication and stakeholder management skills.
- Technically curious, able to discuss APIs, backend logic, and architecture at a conceptual level.
- Process-oriented mindset (Six Sigma, Lean, or PMP preferred).
Click on Apply to know more.