D'Art Design
Website:
dartdesign.in
Job details:
KEY RESPONSIBILITIES
1. Client Relationship Management
• Act as the Single Point of Contact (SPOC) for assigned clients.
• Understand client requirements and convert them into executable plans.
• Attend client meetings and prepare Minutes of Meeting (MoM).
• Manage client expectations and ensure SLA compliance.
• Resolve client escalations within agreed timelines.
• Present weekly and monthly project updates.
2. Project Planning & Execution
• Manage end-to-end retail branding, fit-out projects across India.
• Prepare project execution plans and deployment schedules.
• Coordinate with branches, vendors, field teams, QC teams, and clients.
• Track project progress from Recce → BOQ → Approval → Fabrication → Installation → QC → WCC → Closure.
• Ensure projects are completed within scope, budget, and timeline.
• Lead pilot projects and nationwide rollouts.
3. Smart BOQ & Cost Management
• Review and validate BOQs submitted by field teams.
• Verify quantities based on recce reports.
• Ensure compliance with approved rate cards and client specifications.
• Prevent quantity manipulation and scope deviations.
• Validate variation orders and commercial implications.
4. Recce & Site Survey Management
• Plan and monitor Pan India site surveys.
• Review measurements, photographs, and technical observations.
• Validate feasibility of branding and fit-out work.
• Coordinate BOQ revisions with branch teams.
• Ensure accurate site documentation.
5. Quality Assurance & Compliance
• Conduct quality audits for fabrication and installation.
• Ensure compliance with approved drawings, BOQs, and brand guidelines.
• Verify material specifications and workmanship.
• Approve projects before Work Completion Certificate (WCC).
6. Vendor & Contractor Management
• Evaluate vendor performance.
• Monitor vendor productivity and quality.
• Resolve execution challenges.
7. Team Leadership
• Lead QC Field Managers.
• Allocate daily and weekly tasks.
• Conduct performance reviews and coaching.
• Build high-performing project teams.
• Support hiring and training initiatives.
8. Operations Coordination
• Plan manpower deployment across projects.
• Monitor execution timelines and resource utilization.
• Conduct weekly operations review meetings.
• Improve operational efficiency and project delivery.
9. Documentation & Project Control
• Review:
• BOQs
• WCCs
• DPRs
• Site Reports
• Completion Reports
• QC Reports
• Photographs
• Maintain complete project documentation.
• Ensure client compliance and audit readiness.
10. Process Improvement
• Develop and implement SOPs.
• Improve project workflows.
• Drive automation initiatives.
• Standardize BOQ and QC processes.
• Identify productivity improvement opportunities.
11. Commercial & Cost Control
• Review project budgets and cost estimates.
• Validate variation orders.
• Identify cost-saving opportunities.
12. Reporting & MIS Prepare:
• Daily Project Status Reports
• Weekly Operations Dashboard
• Monthly Client Review Presentations
• QC Compliance Reports
• Project Aging Reports
• Cost Optimization Reports
• Branch Performance Dashboards
13. Training & Knowledge Management
• Conduct Smart BOQ training.
• Train vendors on execution SOPs.
• Train QC Field Managers.
• Develop training manuals and process documentation.
• Share best practices across branches.
REQUIREMENTS
- Education: Diploma/Degree in Interior Design, Architecture, Civil Engineering, or a related field is preferred.
- Relevant Experience: Prior experience in the interior design, retail fit-out, branding, or a related industry is mandatory.
- Location: The candidate will be based in Delhi.
- Travel Requirements: Must be comfortable with frequent outstation travel, including Kolkata and other states, for approximately 10 days or more per month.
- MS Excel Skills: Strong proficiency in MS Excel is essential, including data analysis, reporting, MIS preparation, BOQ validation, and cost tracking.
- Coordination Skills: Strong communication, stakeholder management, problem-solving, and project coordination skills are required.
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