Teamware Solutions
Website:
teamwaresolutions.net
Job details:
Project Coordinator
Experience: 3 - 10 years
Remote - WFH
JOB DESCRIPTION
Key tasks include:
* Assist customers in utilizing our learning software
* 1:1 meetings, trainings and troubleshooting sessions with customers
* Setup project plans (we have templates)
* Follow-up on plan proactively, schedule meetings, prepare meeting agendas
* Problem solve in case of need
* Respond to customer requests via email
* Bug reports
* Product feedback
You need to be very skilled in the following:
* Communication, expectation management
* Meeting facilitation
* Written English
Must-haves
* 2+ years project management or support and client-facing experience
* Ability to think both critically and creatively
* Native-level fluency in English
* A growth mindset and a coaching attitude
* Willingness to work with a wide variety of subjects
* Ability to work to deadlines and iterate on feedback quickly
You'll also need a flexible and quick mind, to learn quickly how Sana works (partially autonomously) and be able to answer the questions from the customer autonomously (obviously after a proper onboarding).
Click on Apply to know more.