Website:
canopi.one
Job details:
THE ROLE IN ONE LINE
You will own every Canopi deployment from kickoff to ROI sign-off — making sure the AI works, the humans use it, and the per-lead meter starts ticking on time.
Reports to: Founder (Gaurav Saraf) Experience: 5–8 years Location: Hyderabad (in-office)
WHY THIS ROLE EXISTS
Canopi sells outcomes, not seats. Our clients pay per qualified lead, not per user, which means a clean, fast deployment is not a delivery nicety — it is the business model. Every implementation has to go live cleanly, hit its speed-to-lead and SLA-enforcement targets, and prove ROI inside 60–90 days. If a deployment drifts, our per-lead economics break and so does the client's trust. This role exists to make sure neither happens.
WHAT YOU WILL OWN
▸ Deployment delivery — Run kickoff, scope the integration plan across the client's CRM, telephony, WhatsApp, and analytics layers, and own the project plan, RACI, and critical path end to end.
▸ Cross-functional orchestration — Sequence work between Canopi's automation engineers and AI specialists on one side, and the client's IT, sales, and marketing leads on the other. Translate fluently in both directions.
▸ Change management & training — Make sure sales managers and reps actually adopt the workflows we ship — lead scoring, follow-up cadence, stale-deal escalation, call QA. Tools no one uses are tools that don't earn.
▸ Go-live & stabilisation — Run UAT, hyper-care, and the first weeks of SLA tracking on speed-to-lead, contact rate, and conversion lift.
▸ Commercial hygiene — Track per-lead pool consumption, flag SoW deviations early, and surface upsell openings to the founder.
▸ Knowledge capture — Feed every implementation back into Canopi's playbooks, runbooks, and wiki so the second deployment in a vertical is twice as fast as the first.
MUST-HAVES
- 5–8 years managing software, SaaS, or IT projects in a B2B context — you have personally owned implementations end to end, not just attended status calls.
- Strong project hygiene: scoping, sequencing, RACI, risk surfacing, status reporting that is short and honest.
- Comfortable being the technically literate adult in the room — you don't need to write code or admin a CRM today, but you can read a workflow diagram, push back on a vague API answer, and learn a new tool in days, not months.
- Fluent written English; comfortable holding sales-floor conversations in Hindi.
- Willing to spend time at client sites in metros and tier-2 cities when a deployment needs you there.
NICE-TO-HAVES (all learnable on the job — don't self-select out)
- PMP / Prince2 / CSM.
- Past exposure to any Indian CRM (Zoho, LeadSquared, HubSpot, CoreFactors), telephony platform (Exotel, Knowlarity, Plivo), or WhatsApp BSP (Interakt, WATI, AiSensy).
- Deployment experience inside auto dealerships, EdTech, or financial-services sales teams.
- Basic SQL and Power BI for outcome dashboards.
- Exposure to no-code / low-code automation (Make, n8n, Zapier).
WHAT SUCCESS LOOKS LIKE
By day 90: 10 deployments live, on plan, with speed-to-lead and SLA-enforcement metrics measurable on the client dashboard. Per-lead meter running.
By day 180: 20 active deployments, repeatable kickoff and UAT templates checked into the wiki, a written delivery playbook per vertical, and a measurable drop in time-to-go-live for the second client in any vertical versus the first.
WHAT YOU WILL GET
- A founder-direct seat with the runway to build Canopi's delivery function from scratch.
- Velocity. You will ship more in a quarter here than in a year at most services firms.
- Exposure to every layer of the Canopi stack — AI, automation, telephony, WhatsApp, analytics — and to the founders running the dealerships, EdTechs, and BFSI distributors we deploy into.
HOW TO APPLY
Email your CV to gaurav@canopi.one, telling him why you are a good fit for this role
About Canopi
Canopi is a B2B SaaS solutions provider headquartered in India, focused on driving measurable sales performance improvement for businesses. We build AI-powered, automation-first software that fixes organizational inefficiencies and enables data-driven decision-making. Canopi serves a diverse range of industries — Education, Financial Products, Auto Dealerships, SaaS, and Real Estate — by transforming manual processes and disconnected systems into measurable revenue outcomes. Website: www.canopi.one
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