Project Lead-Enterprise AppsBirlasoftfull-timeRequired skillsABAPaccount managementCRMmiddlewareSAPspecificationUATAbout the role Birlasoft Website: birlasoft.com Job details: Area(s) of responsibilityUnderstand and document business requirements related to Sales, Service, and Marketing processesConfigure SAP CRM modules including:Organizational ManagementBusiness Partner & Account ManagementService Orders, Complaints, and ContractsInteraction Center / Web UIPrepare Functional Specification Documents (FS) and support Technical SpecificationsSupport SAP CRM integrations (ECC/S/4HANA, Middleware, IDocs, RFCs)Perform system configuration, testing (Unit, SIT, UAT), and defect resolutionSupport data migration, cutover, and go‑live activitiesProvide user training, workshops, and documentationSupport AMS / production issues (L2/L3) and continuous improvementCoordinate with ABAP and integration teamsRequired SkillsStrong functional knowledge of SAP CRM (Sales, Service, Marketing)Experience with CRM Web UI configurationGood understanding of CRM Middleware & integration conceptsKnowledge of end‑to‑end CRM business processesExperience in documentation and stakeholder communication Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.