Antal International
Website:
antal.com
Job details:
Location - Chennai
Hybrid/WFO - (4/1 - WFO/WFH) NA
CTC - Open for discussion (Upto 15.60 LPA) + Other benefits beyond the salary
Responsibilities
● Proactively monitor campaign performance to ensure the book of business is healthy and has an
opportunity to scale.
● Investigate campaign related concerns including Campaign under-deliveries, poor performance, data discrepancies (impression, click, conversion, etc.), issues related to fraud and brand safety, site tag implementation and creative issues, and integrations with various third party systems.
● Provide technical insight and support for complex site tag setup, goal recommendations, performance / delivery / view-ability trade-offs, modeling recommendations and standard methodologies, creative setup, and campaign setup recommendations.
● Act as a pivotal resource for platform support for both internal and external customers, troubleshooting and resolving any technical issues they may encounter.
● Respond to and/or amplify issues in a timely manner, communicating effectively between our Sales, Product, and Engineering teams, consistently striving for a satisfactory resolution.
● Provide excellent customer support through internal and external client communication channels.
● Develop a deep understanding of Client product offerings and help customers align the right products to achieve their goals.
Requirements
● 4+ years of experience in online advertising and in a client facing role supporting a technology platform
● Advanced understanding and shown familiarity with troubleshooting Ad-Servers/Integrations and Tag Implemented platforms. Similarly, working with languages such as JS / HTML.
● Basic understanding of foundational statistical concepts such as Mean, Median etc.
● Run and Modify SQL to be able to pull the data needed in order to solve problems
● Strong attention to detail, ability to prioritize, communicate effectively and work in a dynamic
environment. Ability to work both independently and as part of a team.
● BA/BS degree qualification
Click on Apply to know more.