Program Orchestrator

NlogN - The CP Club (SST)

Required skills

Website: scaler.com
Job details:
Responsibilities

Proactively identify and resolve operational challenges to ensure smooth execution.
Conduct pre- and post-mortems to troubleshoot issues and implement damage control as needed.
Work cross-functionally with instructors, product teams, and support teams to drive program success.
Build and maintain strong, trust-based relationships with key stakeholders.
Communicate effectively in both written and verbal formats across teams and leadership.
Develop, execute, and maintain detailed operational plans to ensure seamless program execution.
Track and manage daily, weekly, and monthly tasks with precision and timeliness.
Ensure high-quality, error-free deliverables that exceed team standards.
Monitor and report workstream progress to support strategic decision-making.
Draft policies and document processes to enhance efficiency and standardisation.
Leverage internal tools (e. g., Google Sheets, Excel, Power BI, and other analytical tools) for data-driven decision-making.
Identify and implement process automation and optimisation strategies.
Independently manage and scale up to three workstreams simultaneously.
Work closely with peers to drive collective team success and operational excellence.

Requirements

Strong passion for education, technology, and working in a dynamic startup environment.
Prior experience in program management, founders' office, strategy and operations.
High proficiency in analytical tools such as Excel, Word, and data visualisation tools.
Excellent problem-solving and communication abilities.
Proactive, self-driven, and action-oriented, with a strong sense of ownership and accountability over multiple workstreams.

This job was posted by Aaliya Baxamusa from Scaler Academy. Click on Apply to know more.

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