Program Operations Lead

Acrophase-IIT Madras

Website: acrophase.org
Job details:

Company Description

Acrophase, an initiative by IIT Madras, is India's pioneering human performance research center focused on advancing human capabilities. By merging expertise from wearable technology, physiology, biomechanics, and behavioral psychology, Acrophase develops data-driven performance enhancement programs tailored for individuals and teams. The organization thrives on a collaborative approach that unites researchers, technologists, and industry experts to push the boundaries of human performance. Acrophase is committed to innovation and employs cutting-edge solutions to deliver transformative outcomes.

Job Title: Program Operations Lead

Role Summary

We are looking for a Program Operations Lead to support the execution and coordination of athlete development and sports performance programs. The role involves working closely with athletes, coaches, technical teams, and partner organizations to ensure smooth operations, accurate documentation, and timely communication across all program activities.

This position requires a proactive individual with strong organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently.

Key Responsibilities

• Maintain accurate records of all athletes / participants enrolled in the program
• Track competition participation, achievements, and performance updates
• Verify results through official sources and maintain proper documentation
• Coordinate assessments, testing sessions, meetings, and program activities
• Manage scheduling, logistics, travel coordination, and venue readiness
• Maintain calendar of competitions, camps, and key program milestones
• Ensure timely communication with athletes, coaches, and internal teams
• Prepare periodic reports and maintain organized operational records
• Follow structured weekly and monthly tracking processes
• Take ownership of tasks and ensure timely completion without delays

Required Skills

• Strong organizational and coordination ability
• Good written and verbal communication
• High attention to detail
• Ability to handle multiple tasks simultaneously
• Basic interest in sports, athlete development, or performance programs (preferred)

Essential Personal Characteristics

• Empathy – Ability to work closely with athletes from diverse backgrounds
• Flexibility – Comfortable with changing schedules and field requirements
• Willingness to Learn – Open to learning new subjects, tools, and domains
• Ownership – Takes responsibility and follows tasks through to completion
• Proactive Approach – Anticipates issues and resolves them early

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