Website:
idfcfirst.bank.in
Job details:
Job Requirements
Role/Job Title:Product Head-Business Banking Business:Retail Banking Function/ Department:Retail Banking Place of work:Mumbai Roles & Responsibilities: '- Support in implementing value propositions for Business Banking business '- Provide technical support across multiple technologies for the assigned product '- Maintaining and developing Product MIS '- Proactively support the team with admin ,manpower challenges - Contribute to the creation of dashboards for the senior management '-Aggregate information about latest market trends , determine the best practices using data analysis - Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams - Support the Product team in Business Banking category to provide differentiated offerings and drive business growth '- Assure adherence to the guidelines set by the bank. Secondary Responsibilities: '-Recommend process changes in order to improve service efficiency and quality across the assigned area '-Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service '-Leverage in-house synergies through collaboration with internal stakeholders Managerial & Leadership Responsibilities: '- Attract and retain best-in-class talent for key roles in their reporting structure Key Success Metrics: 'Increased Profitability, Portfolio Quality, Total No. of Customers, Number of Customer Acquisitions
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