Program Manager – Content Operations (Overseas)
Qube Cinema
- Location
- Chennai, Tamil Nadu, India
- Job type
- Full-time
Required skills
- compliance
- cross-functional
- end-to-end
- project management
- service delivery
About the role
Qube Cinema
Website:
qubecinema.com
Job details:
Job Title: Program Manager – Content Operations (Overseas)
Role & Responsibilities
- Oversee end-to-end coordination of workflows between Mastering and Localisation teams to support client deliverables
- Manage program timelines, dependencies, and milestones across multiple workstreams
- Align operational execution with inputs from US Operations and Sales teams
- Facilitate regular cross-functional meetings to review program status, priorities, and risks
- Communicate operational updates, delivery timelines, and service performance to stakeholders and clients
- Capture client feedback and collaborate with internal teams to enhance service delivery.
- Ensure compliance with operational guidelines, quality standards, and SLAs
- Maintain risk, dependency, and escalation logs
- Escalate and manage critical issues in coordination with relevant stakeholders
- Prepare weekly and monthly program status reports and performance dashboards
- Provide operational visibility to leadership and key stakeholders
Qualifications
- 5–8 years of experience in program or project management within operational environments
- Demonstrated experience managing cross-functional teams and complex workflows
- Experience in content workflows, localisation processes, or knowledge management environments is preferred
Key Skills
- Program & Project Management
- Cross-functional Stakeholder Management
- Process Optimization & Continuous Improvement
- Risk & Issue Management
- Data Analysis and Performance Reporting
- Strong Communication and Coordination Skills
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