Website:
2ndcareers.com
Job details:
Company Description
Our client is a health systems innovator that develops community-based, tech-enabled solutions for underserved patients, families, and communities across the world. Through open-source technology platform and recipe for health systems strengthening, they provide sustainable and localized healthcare solutions that deliver measurable patient outcomes.
The Problem
India has invested significantly in primary healthcare with over a million frontline workers, thousands of primary health centres, and decades of national programmes. Yet health outcomes remain poor. 60–70% of high-risk patients identified at the community level never complete their follow-up care.
A single frontline health worker is responsible for 37 distinct health activities, from maternal care to tuberculosis to chronic disease screening with no decision support and management tools. A doctor at a primary health centre sees 60 patients a day with no continuity of records. A district officer managing outcomes across hundreds of facilities is working from data that is weeks old. There’s an opportunity here to enable existing people and infrastructure to work far more effectively.
The solution
Our client works across three interconnected capabilities:
- A Care Coordination Engine: digital public infrastructure designed to sit on top of India’s existing health DPI for closing the referral-to-follow-up loop
- AI-powered tools for frontline workers: decision support and task management that reduce cognitive load and prevent patient loss at the point of care
- The SPICE platform: for integrated primary healthcare delivery, proven across multiple countries.
The Role
You will be the primary driver of the Program in India, effectively the CEO of this initiative, owning government relationships, fundraising, technology implementation, field adoption, and product direction. This is as much an execution role as a leadership one and you have the direct responsibility for the quality of what gets built and delivered on the ground.
This means forging partnerships with central government bodies (MoHFW, NHSRC, AIIMS, ICMR etc), state health departments with their own priorities, and donors with different reporting requirements. Projects change leadership mid-way, have procurement constraints that impact timelines, and require you to re-establish relationships as the system evolves. When fifty thousand ASHA workers are using your system across a state, you need the judgment to know what is breaking on the ground and the discipline to fix it. You need patience as much as tenacity.
You will work closely with the Chairperson, who brings deep government networks and strategic experience to the initiative. This is a role with clear delivery targets like states onboarded, partnerships signed, and people reached. You will be measured on outcomes, not activity.
Qualifications
The non-negotiable is technology. We are looking for people who have led technology-enabled programmes or organisations where technology was central to how impact was delivered. You don't need to be an engineer, but you must have lived the gap between a working demo and a system used by fifty thousand people in the field.
Beyond that, we are open to exceptional people from technology, government, public health, or the private sector with a proven record of executing at large scale. The sharpest candidates can zoom out to see system-level challenges and zoom in to granular ground reality. If you worked on Aadhaar, UPI, or a similar large-scale system, or built a product used by millions, you know the quality of judgment this demands.
Government exposure is preferred but not a dealbreaker for a truly exceptional candidate: someone with an outstanding track record, the range to move into this domain fast, and a deeply-held, unambiguous commitment to social impact.
Click on Apply to know more.