Imarticus Learning
Website:
imarticus.org
Job details:
Job Description – Admissions Counsellor (PG Programs)
Department: Admissions & Outreach
Employment Type: Full-time
Location: Powai, Mumbai
About ISFB
The Indian School of Finance & Banking (ISFB) is a premier institution offering industry-aligned postgraduate programs in finance, banking, and business. ISFB focuses on academic excellence, industry exposure, and career readiness.
Role Summary
ISFB is seeking a dynamic and student-centric Admissions Counsellor for its PG Programs. The role involves guiding prospective students through the admissions journey, ensuring a high-quality counselling experience aligned with institutional values.
Key Responsibilities
Student Counselling & Conversions
• Counsel prospective PG applicants via calls, virtual meetings, and in-person interactions.
• Understand student aspirations and recommend suitable PG programs.
• Explain program curriculum, faculty, fees, scholarships, and career outcomes.
• Drive application completion and enrolment targets.
Admissions Process Management
• Manage the complete admissions lifecycle from enquiry to enrolment.
• Follow up for documents and fee payments.
• Coordinate interviews and selection processes.
• Maintain accurate CRM and admissions records.
Stakeholder Coordination
• Coordinate with faculty, finance, and operations teams.
• Support student onboarding and orientation.
• Address applicant and parent queries professionally.
Key Result Areas (KRAs) & Targets
KRA 1: Application & Enrolment Conversions
• Application-to-enrolment conversion ratio: 20–30%
• Monthly enrolment target: As assigned by management
• Offer acceptance rate: Minimum 70%
KRA 2: Counselling Quality & Experience
• Student satisfaction score: ≥ 4.5 / 5
• Zero unresolved escalations beyond defined TAT
• Accurate and compliant program communication
KRA 3: Process & Compliance
• 100% CRM data accuracy and timely updates
• Zero policy deviations or audit observations
• On-time completion of reports and documentation
Eligibility & Qualifications
• Bachelor’s degree in Business, Management, or related fields.
• 2–5 years of experience in admissions counselling or education sales.
• Strong communication and interpersonal skills.
• Familiarity with CRM systems - Lead squared
Key Skills & Competencies
• Student-centric counselling approach.
• Target-driven with ethical sales practices.
• Strong follow-up and objection handling.
• Professionalism, empathy, and integrity.
What ISFB Offers
• Competitive compensation with performance incentives.
• Exposure to premium PG education ecosystem.
• Growth opportunities in a fast-scaling institution.
Location - Powai Hiranandani
Immediate Joiners only
Budget upto - 10lpa
Share cv : 8452895753
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