Product Specialist Glass
Calderys
- Location
- Delhi, India
- Job type
- Full-time
Required skills
- communication skills
- data sheets
- technical support
About the role
Calderys
Website:
calderys.com
Job details:
Responsibilities:
- Act as the technical expert for all refractory products used in the glass segment, including silica, AZS, alumina, and fused cast products.
- Provide technical support for product selection, installation guidance, and troubleshooting at customer sites.
- Lead product trials, performance monitoring and post-mortem analysis.
- Work with NPD and production teams to enhance product quality, reduce glass defects (e.g., blisters, stones), and improve campaign life.
- Arrange for approval from OEM’s, equipment designers and technical consultants wherever required.
- Develop and update Product Data Sheets, lining concepts, and thermal modeling insights.
- Analyze customer feedback and field performance to drive continuous product improvement.
- Monitor market and competitor trends in the glass segment and recommend strategic product positioning.
- Support bidding and proposal preparation by contributing to product selection, performance data, and technical differentiators.
- Conduct internal and customer training sessions on glass refractories and application practices.
Requirements:
Essential:
- B.Tech - Chemical/Glass & Ceramics with 7 to 10 years of experience.
- Knowledge of manufacturing processes of different categories of glass, refractory solutions and application of products in the glass segment.
- Knowledge of typical furnace zones (melter, regenerator, throat, forehearth, etc.) and material selection based on design/operation parameters.
Preferred:
- Interpersonal Skills:
- Ability to work with teams and lead decision-making processes in a team environment.
- Excellent interpersonal communication and listening ability.
- Management Skills:
- Strong analytical skills.
- Excellent planning and organizational skills.
- A strong ability to be adaptable and flexible.
- Effective negotiation skills.
- Effective communication Skills.
- Highly motivated / self driven, results oriented.
- Capable of handling multiple priorities.
- Able to generate multiple solutions to problems in order to troubleshoot them effectively.
- Able to collaborate with external and internal customers and stakeholders.
- Other Skills:
- Ability to interpret basic financial data.
- Proficient in MS-Office/GSuites.
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