KEYENCE CORPORATION
Website:
keyence.com
Job details:
Job Description: PRD Executive
Company: Keyence India Pvt. Ltd.
Location: Chennai
Employment Type: On-Roll
Experience: 2-3 Years
CTC: ₹6 LPA - ₹8 LPA (Based on Company Standards)
Position Summary
The PRD Executive (Repair Engineer) is responsible for diagnosing, repairing, and testing electronic equipment to ensure timely and high-quality service support. The role also includes technical troubleshooting, spare parts coordination, repair documentation, and customer support activities.
Key Responsibilities
- Diagnose and repair electronic equipment and components.
- Perform troubleshooting using testing and measuring instruments.
- Ensure repaired products meet quality and performance standards.
- Provide technical support to customers via phone, email, and online channels.
- Coordinate spare parts ordering, inventory tracking, and repair logistics.
- Maintain repair records, service reports, and daily activity logs.
- Support preventive maintenance and promote best practices for equipment handling.
Educational Qualification
- Bachelor's Degree/Diploma in Electronics, Electrical, Instrumentation, or a related field.
Experience Requirement
- 2-3 years of experience in electronic equipment repair, servicing, or technical support.
Key Skills & Competencies
- Electronic troubleshooting and repair
- Soldering and testing equipment handling
- Problem-solving and analytical skills
- Communication and customer support
- MS Excel and reporting skills
- Attention to detail and time management
Key Performance Indicators (KPIs)
- Repair Turnaround Time (TAT)
- Repair Quality & Accuracy
- Technical Support Response Time
- Spare Parts Management Accuracy
- Documentation & Reporting Compliance
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