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Job Title: Product Owner – Payments
- Department: Product Management
About the Role
As Product Owner – Payments, you will lead and own the product strategy for payment portfolio. You will work at the intersection of customer needs, technology innovation, business strategy, and go-to-market execution in a highly dynamic, global fintech environment. This role demands a strategic, product-led leader with deep knowledge of payments ecosystems, cross-network connectivity, regulatory landscapes, customer experience, and scalable SaaS/API product management.
Key Responsibilities
Product Strategy & Vision
- Define and prioritize the product roadmap and backlog for payments platform.
- Translate customer needs, scheme changes, regulatory requirements, and market trends into clear product requirements and user stories.
- Own product capabilities related to payment initiation, validation, transformation, routing, repair, exception handling, acknowledgements, and reporting.
- Ensure support for key networks and standards including SWIFT FIN/MX, SWIFT FileAct, SEPA Credit Transfer, SEPA Instant, SEPA Direct Debit, TARGET2/T2, Fedwire, FedNow, ACH, and ISO 20022.
Product Development & Execution
- Lead the full product life-cycle from ideation, requirements, prioritization, development, launch, and iteration.
- Partner with engineering, design, data science, and go-to-market teams to deliver world-class payments products that scale globally.
Customer & Market Insights
- Engage with banks, corporates, fintech partners, and internal teams to understand payment needs and pain points.
- Monitor developments across SWIFT, SEPA, ISO 20022, instant payments, cross-border payments, and domestic payment schemes.
- Identify product opportunities around payment interoperability, automation, enrichment, repair, routing, and operational efficiency.
Cross-Functional Leadership
- Align cross-functional teams across engineering, sales, compliance, and customer success on product goals and execution plans.
- Communicate product vision clearly both internally and externally (to customers, partners, and prospects).
Performance & Metrics
- Establish KPIs and success metrics for product performance (customer adoption, revenue growth, platform usage, SLA reliability, etc.).
- Drive data-informed decision-making and continuous product improvements.
What We’re Looking For
Experience
- 8+ years in product management roles, with at least 3–5 years owning payments products or platforms (fintech, banking, or payment networks).
- Proven experience with API-first, SaaS, or on-prem platform products in real-time, cross-border, or regulated financial services.
- Strong understanding of payments ecosystems, open banking APIs, compliance requirements, and modern tech stacks.
Skills
- Strategic thinker with a customer-centric mindset and strong business acumen.
- Exceptional communicator able to influence senior leaders, customers, and technical partners.
- Data-driven, with the ability to define and track impactful product metrics.
- Comfortable in fast-paced, high-growth environments.
Nice to Have
- Experience with AI-enabled products or platforms.
- Familiarity with multi-jurisdiction regulatory environments and global payments infrastructure.
Background working with global banks, fintech partners, or regulated Third Party Providers (TPPs).
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