Bridgenext
Website:
bridgenext.com
Job details:
Job ID: Pro-Sal-Pun-1302
Location: Pune
Product Owner
As a Product Owner, you will drive measurable business outcomes by translating complex, multi business unit objectives into a clear, unified Salesforce product strategy. You will be accountable for delivering a scalable, well-governed Salesforce platform that enables alignment across organizations, accelerates decision making, and supports long-term growth following org mergers. With deep expertise in Salesforce, you will reduce fragmentation, resolve competing priorities, and establish a single product vision that balances speed, quality, and sustainability. Acting as a trusted advisor to executive stakeholders, you will navigate challenging dynamics, guide high impact decisions, and ensure Salesforce investments deliver tangible value for both the business and its customers.
Key Responsibilities
- Product Strategy, Vision and Governance
- Define, own and communicate a clear Salesforce product vision, strategy, and roadmap that aligns with client goals and business outcomes to measurable enterprise outcomes.
- Collaborate with stakeholders to understand customer needs, market trends, and business challenges.
- Drive discovery sessions and workshops to understand business challenges, surface tradeoffs and define value driven requirements.
- Expertise in managing multidisciplinary teams to deliver AI-enabled digital solutions, from concept through deployment, leveraging AI across the SDLC
- Salesforce Product Leadership
- Lead complex Salesforce initiatives, including data model rationalization, security and access strategy, record ownership, automation alignment, and reporting consolidation.
- Guide stakeholders through critical design decisions related to org structure, record architecture, and long-term maintainability.
- Partner closely with Salesforce architects and engineering teams to balance business needs with best practices.
- Reduce fragmentation across systems and teams by driving toward a unified Salesforce operating model.
- Backlog Management & Delivery
- Own and manage the product backlog, ensuring stories are well-defined, prioritized, and aligned with strategic objectives
- Partner closely with UX/UI designers, engineers, and QA to deliver high-quality digital solutions on time and within scope
- Translate client requirements into user stories, acceptance criteria, and technical tasks
- Continuously refine backlog priorities based on stakeholder feedback, analytics, and changing business conditions
- Stakeholder & Client Leadership
- Serve as the primary product owner and trusted advisor for executive stakeholders across sales, service, operations, and leadership teams.
- Act as the central liaison between clients, business users, and delivery teams, ensuring transparency, alignment, and shared accountability.
- Facilitate sprint planning, reviews, and retrospectives to ensure transparency and alignment
- Navigate personalities and priorities with confidence, manage stakeholder expectations, drive decisions while ensuring value delivery at every iteration
- Measurement & Improvement
- Define and track KPIs to measure product success and user satisfaction.
- Analyze performance data to identify opportunities for improvement and optimization
- Support change management, training strategy, and adoption planning to ensure successful rollout and long term value realization.
Must Have Skills
- Bachelor’s degree in Business, Computer Science, Design, or related field
- 5–7 years of experience as a Salesforce Solutions Consultant, Product Owner, or similar role in complex enterprise environments – ideally within a consulting, digital agency, or SaaS environment
- Experience leading agile product teams delivering digital platforms, mobile apps, or enterprise solutions
- Strong understanding of Agile/Scrum methodologies and product lifecycle management
- Ability to translate complex business needs into clear, actionable product requirements
- Demonstrated success leading Salesforce org mergers or large scale multi-business unit Salesforce transformations.
- Deep understanding of Salesforce data models, security architecture, automation patterns, and reporting strategy.
- Strong consulting skill set including executive communication, facilitation, and conflict resolution.
- Proven ability to drive decisions in ambiguous environments with competing stakeholder interests.
- Proficiency in tools like Jira, Confluence, Figma, and analytics platforms
Preferred Skills
- Experience working with Sales Cloud, Service Cloud, Experience Cloud, and complex sharing models.
- Background in management consulting or advisory led Salesforce delivery.
- Salesforce Sales and Service Cloud Consulting certifications are required.
- Certifications such as CSPO, PSPO, or SAFe Product Owner are a plus
Professional Skills
- Excellent communication and stakeholder management skills — capable of engaging executives, technical teams, and end-users alike
- Strong analytical thinking, problem-solving ability, and attention to detail
- Demonstrated leadership in driving digital transformation initiatives within enterprise or Travel & Hospitality contexts
- Maintains composure during all types of situations and is collaborative by nature
- High standards of professionalism, consistently producing high quality results
- Demonstrate flexibility and openness to bring creative solutions to address issues
Bridgenext is an Equal Opportunity Employer
Click on Apply to know more.