Uber
Website:
uber.com
Job details:
About The Role
The fundamental goal of Product Operations is to ensure we build the right products to move our business forward. As a Product Operations Manager, you will own the end-to-end global lifecycle of a specific program area within the Core Services organization.
You will act as the strategic bridge between Product and Global Operations-transforming regional insights into a prioritized roadmap and orchestrating complex, global rollouts. Your mission is to ensure that every feature we build is operationally sound, regionally relevant, and positioned for long-term success.
What The Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
- Own Program Strategy: Lead the end-to-end "build globally, scale locally" lifecycle for your assigned program area.
- Design Operating Models: Establish lean, effective alignment structures between Product Managers and global business stakeholders.
- Orchestrate Global Rollouts: Project-manage comprehensive go-to-market plans across various stakeholders and teams.
- Drive Cross-Functional Alignment: Distill technical product information into actionable insights for non-technical global partners.
- Influence Product Roadmaps: Advocate for regional business insights and data-backed feedback to advise product prioritization.
- Manage Product Health: Track core business KPIs post-launch to identify performance gaps and geographic friction points.
- Optimize Technical Workflows: Use internal tools and configurations to resolve systemic bottlenecks and empower stakeholders.
- Lead Strategic Communication: Maintain regular communication cadences with key customers to provide transparency on objectives and progress.
Basic Qualifications
- 5+ years of experience in operations, tech, business consulting, or a similar analytical field.
- Proven track record of independent problem-solving and managing global projects end-to-end.
- Proficiency in SQL and a strong ability to use complex data to inform critical business decisions.
- Excellent communication skills with the ability to influence and align diverse cross-functional partners.
- Experience distilling technical product information into actionable insights for non-technical stakeholders.
- Deep understanding of user experience with a focus on identifying and resolving friction points.
- Ability to navigate ambiguity and design operating models that scale across multiple regions.
Preferred Qualifications
- Previous experience in Product Operations or a closely related Product-led role.
- Proven track record of navigating high-stakes ambiguity and resolving systemic bottlenecks without close supervision.
- Experience leading end-to-end rollouts across multiple international regions with varying regulatory requirements.
- University degree
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