Website:
npci.org.in
Job details:
Role Overview
NPCI is looking for an experienced senior leader to join the UPI Product team and lead ecosystem governance, compliance management, and proactive market control initiatives across the UPI ecosystem.
This role is critical in ensuring scalable, technology-enabled governance for one of the world’s largest real-time payment ecosystems. The incumbent will be responsible for translating regulatory expectations into operational and technology-led governance frameworks, proactively monitoring ecosystem risks, and enabling robust compliance mechanisms across ecosystem participants.
The role demands a strong blend of product thinking, technology understanding, regulatory awareness, ecosystem governance expertise, and cross-functional leadership. The candidate will work closely with banks, PSPs, TPAPs, merchants, technology teams, operations, risk teams, and regulatory stakeholders to drive governance excellence and ecosystem resilience.
Job Details
Designation: UPI Market Governance & Ecosystem Controls
Function: UPI Product
Location: Mumbai
Experience: 12+ Years
Key Responsibilities
Ecosystem Governance & Compliance Leadership
- Drive end-to-end governance and compliance initiatives across the UPI ecosystem to ensure adherence to policy, operational, and regulatory expectations.
- Design and institutionalize scalable governance frameworks for ecosystem participants including banks, PSPs, TPAPs, merchants, and ecosystem partners.
- Develop proactive market control mechanisms to strengthen ecosystem integrity, resilience, and operational discipline.
Regulatory Translation & Control Frameworks
- Interpret government directives, regulatory guidelines, and compliance requirements related to digital payments and translate them into scalable operational and technology controls.
- Build governance operating models that ensure consistent implementation of regulatory mandates across the ecosystem.
- Support regulatory reviews, supervisory engagements, audits, and compliance discussions with relevant stakeholders.
Technology-Enabled Governance & Monitoring
- Build proactive governance capabilities using technology, automation, dashboards, monitoring systems, and control intelligence frameworks.
- Drive creation of ecosystem scorecards, compliance intelligence systems, performance monitoring frameworks, and governance dashboards.
- Establish data-driven early warning mechanisms for risk identification and proactive intervention.
Ecosystem Risk Management & Preventive Controls
- Identify ecosystem risks proactively across transaction flows, participant operations, compliance adherence, and market conduct.
- Recommend preventive, corrective, and technology-led control actions to mitigate ecosystem vulnerabilities.
- Collaborate with risk, fraud, compliance, and operations teams to strengthen ecosystem risk governance.
Cross-Functional Governance Execution
- Work closely with product, engineering, operations, risk, compliance, and ecosystem management teams to implement governance controls effectively.
- Ensure governance readiness for new UPI product launches, ecosystem feature rollouts, and market structure changes.
- Drive alignment between business objectives, ecosystem scalability, and governance discipline.
Stakeholder & Ecosystem Leadership
- Engage with banks, PSPs, fintech partners, TPAPs, merchants, and ecosystem stakeholders to drive governance adoption and compliance accountability.
- Build strong working relationships with internal leadership teams and regulatory stakeholders to ensure coordinated governance execution.
- Act as a strategic governance leader for ecosystem-wide policy implementation and control management.
Required Technical Skills
- Strong understanding of UPI ecosystem architecture, payment infrastructure, and digital banking frameworks
- Sound knowledge of digital payments regulations, compliance frameworks, and ecosystem governance expectations
- Good understanding of technology systems, API integrations, transaction lifecycle management, and operational controls
- Familiarity with monitoring systems, dashboards, automation frameworks, and governance intelligence tools
- Understanding of risk control frameworks, fraud prevention mechanisms, and ecosystem risk monitoring models
Key Skills & Experience Required
- 12+ years of relevant experience in payments, banking, fintech, governance, compliance, risk management, or product ecosystem leadership
- Proven experience in managing governance, ecosystem controls, compliance programs, or risk oversight within large-scale payments environments
- Strong strategic understanding of digital payment ecosystems and multi-stakeholder governance models
- Ability to operate effectively in high-scale, high-velocity, and complex ecosystem environments
- Strong stakeholder management, negotiation, and executive communication skills
- Excellent problem-solving and decision-making capabilities
- Experience working with cross-functional business, product, operations, technology, and risk teams
Good to Have Skills & Experience Required
- Experience in payment networks, banking institutions, PSPs, fintechs, or large digital payments ecosystems
- Exposure to Regulatory Technology (RegTech) solutions and compliance automation frameworks
- Experience in risk monitoring analytics and ecosystem intelligence systems
- Understanding of fraud risk controls and transaction monitoring frameworks
- Strong data-driven governance and analytical decision-making orientation
- Demonstrated cross-functional leadership experience in large-scale ecosystem management
Please share your updated resume on Trupti.Mithun_nit@npci.org.in with your below asked details
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