Smollan
Website:
smollan.com
Job details:
We are seeking an experienced Product Manager with deep expertise in building and scaling Sales Force Applications across mobile, web, and AI-enabled environments.
The role requires strong product thinking, excellent cross-functional leadership, and the ability to translate complex business needs into impactful product features for large global field-force and sales programs.
This is a strategic and hands-on role involving product discovery, UX collaboration, sprint leadership, and insight-driven decision-making.
Key Responsibilities
1. Product Discovery & Requirement Definition
● Conduct discovery sessions with business stakeholders, field teams, and cross-functional partners.
● Translate sales, retail, and operational requirements into structured PRDs, workflows, and acceptance criteria.
● Prioritize features based on user value, business goals, and technical feasibility.
● Perform competitive analysis and research on SFA platforms and field-force applications.
2. Roadmap Ownership & Sprint Governance
● Own and manage the end-to-end product roadmap for Mobile, Web, and backend integrations.
● Collaborate with TPMs and Engineering Leads to run sprint planning and execution.
● Break down requirements into actionable epics, user stories, and engineering-ready deliverables.
● Maintain a structured product funnel: Discovery → UX → Validation → Build → UAT → Release
3. UX & Customer Experience Leadership
● Work closely with UX designers to build intuitive user journeys and prototypes.
● Ensure design consistency across devices (mobile, tablet, web).
● Conduct usability validation and gather field/user feedback to refine flows.
4. AI/ML Feature Development
● Partner with Data & AI teams to conceptualize predictive and automated capabilities.
● Define functional workflows for AI-driven insights, recommendations, and task automation.
● Ensure AI features adhere to compliance, safety, and usability standards.
5. Cross-Functional Coordination
● Collaborate with Deployment, Operations, Engineering, Analytics, Data, Training, and Vendor teams.
● Support UAT planning, training readiness, and release communication for new feature rollouts.
● Drive alignment on priorities across business, engineering, and delivery functions.
6. Product Performance & Insight-Driven Iteration
● Use product analytics to monitor adoption, feature usage, and user behavior patterns.
● Identify friction points and prioritize improvements based on data signals.
● Continuously enhance the product experience based on field insights and operational feedback.
7. Stakeholder Management
● Act as the primary product interface with client stakeholders across sales, retail, operations, and partnerships.
● Present roadmap updates, performance insights, and feature releases.
● Maintain strong relationships across regional and global teams.
Required Skills & Experience Core Product Expertise
● 5–6 years of Product Management experience in:
○ Sales Force Automation (SFA) tools ○ Mobile applications (Flutter, Android, or iOS)
○ Web platforms (React or similar frameworks)
○ AI/ML-enhanced enterprise applications
● Strong understanding of API-driven architecture, backend workflows, and cloud technologies.
Business & Industry Knowledge
● Experience in retail, consumer electronics, FMCG, or field sales environments.
● Understanding of sales KPIs, retail operations, promoter enablement, and field-force workflows. Technical & Analytical Skills
● Strong PRD writing and documentation skills.
● Familiarity with analytics tools (Looker, Data Studio, Mixpanel, Firebase, GA4, etc.).
● Ability to interpret user behavior and convert insights into product decisions.
Soft Skills
● Strong communication and stakeholder management
● Excellent prioritization and time management
● High ownership mindset
● Ability to work in fast-paced cross-functional teams
● Strong problem-solving and structured thinking
Preferred Qualifications
● Experience working with global deployments across multiple regions
● Exposure to data engineering or AI/ML workflows
● Background in consulting or analytics-driven organizations
● Experience supporting large field-force or retail activation programs
Click on Apply to know more.