HDFC Bank
Website:
hdfcbank.com
Job details:
Location: Mumbai
JOB RESPONSIBILITY
Business Objectives
- Product Manager will be responsible for scoping and identifying untapped opportunities, and for driving acquisition across Railway ecosystem and Defense segments.
- Share the data with the sourcing channels, discuss actionable on the same & execute the actionable in a structured manner.
- Identify high-performing teams/locations and facilitate replications by sharing their success stories along with actionable with other channels/sourcing teams.
- Running business drives with identified opportunity and track the end-to-end conversion with regular updates to be shared with seniors from product/process and sourcing channels.
- Pre-defined Monthly / Fortnightly /Weekly MIS on various parameters like Values, Numbers, productivity etc.
- Tracking of recommendation letter / empanelment / embargo and its revocation.
- Opportunity sizing of the mandates in each segment and work closely with sourcing channels and other relevant teams to ensure the conversions and replication across the geographies.
- Identify the channels / geographies with low throughput and highlight the same to respective teams for increasing customer engagement
- Global Mailer, Do you know and Teaser campaigns for sourcing channels, and internal stakeholders such as CPU/WBO/BTG as relevant.
- Regular updates to Senior Management on the Business performance. Publish updates on the Railway Board / zones, and Defense units including peripheral departments.
Portfolio/ product/ process/ Management/ Exploring new markets and segments
- Product Manager will be responsible for exploring new business opportunities, deepening existing relationships in coordination with other teams/ channel.
- Creation of new products and processes through market intelligence, competition analysis to create customized offering for GIB customers.
- Work with Wholesale banking team and sourcing teams to tap various lending opportunities at different levels of the government.
- Scoping and segmentation of the other business from the customers of the relevant banking verticals.
- Identification of key pain areas of the target segments and coordinate with various internal teams to help them design best fit solution that meets the current & future needs.
- Work on streamlining acquisition of data and publishing MIS on regular basis.
- Understanding and evaluating the competition business strategies to create new products and processes through continuous improvement.
- Benchmark against competition product and offerings to identify existing gaps and modify product offerings.
- Regular interaction/ field visits along with channel on need basis.
Internal Coordination
- Marketing support - Leverage the marketing team to create collaterals and develop consumer insights e.g. videos and customized digital campaigns to facilitate business
- Regulatory/Audit/Compliance - Ensure that the product adhere to the regulatory requirements in consultation with audit and compliance
- BTG Support/Technology - Product development/enhancement basis the feedback received from business teams and customers
- Will be responsible for imparting knowledge on the various schemes and initiatives taken by Railway Board and Defense units.
- Understanding various processes of wholesale banking and make aware the GIB teams about the same for better coordination.
Customizing Offers; Research & Development
- Product bundling and customized sales enablers such as offer letters, PPTs, one pagers etc. to be shared with channel and update on internal portals.
- Development of training content in coordination with wholesale team
- Understand and evaluating the Market Size/Opportunity and Competition Business Strategies for Railways and Defense.
- Use of secondary research for understanding the business segments in the market.
- Identification and market scoping of new business segments, analyzing needs of the segment and develop customized offerings working in collaboration with teams.
- Review competition offering on a regular basis and keep improving our offerings in coordination with compliance, audit, process, and salary product team.
MBA / Post Graduation in finance/ economics or relevant field.
- Good knowledge of functioning of government departments, schemes, funds flow, budget preparation, and inter-department relations.
- Knowledge of business conducted by railway board, railway zones, and commercial activities undertaken by railways in general.
- Knowledge of functioning, hierarchy and decision making in the defense sector.
- Deep understanding and knowledge of financial Products & Processes
- Knowledge of banking regulations and policies
- Excellent planning and organizing skills.
- Good communication skills- written and verbal.
Experience Required:
- Minimum experience of 3 years
- Exposure to Product, Process, Competition and Compliance in Banking
Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)
- Branch Banking Team
- Wholesale Banking verticals
- GIB Channel
- Operations & IT/ BPRG/BTG
- Audit
- Compliances
- HR & L&D Team
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