Mount Talent Consulting Pvt Ltd.
Website:
mounttalent.com
Job details:
Urgent Hiring – Product Manager / Senior Product Manager
📍 Location: Noida
💼 Experience: 8–12 Years (Minimum 5+ years in Product Management)
🎯 Domain: Conversational AI | B2B SaaS | Regulated Industries
Key Responsibilities
🧭 Product Strategy & Ownership
- Own the vision and roadmap for Conversational AI Platform (voice & chat use cases).
- Define platform capabilities such as:
- Conversation orchestration
- Knowledge integration (RAG)
- Compliance controls
- Analytics & continuous learning
🔗 Techno-Functional Leadership
- Act as a bridge between engineering, AI vendors, and business stakeholders.
- Translate AI concepts (ASR, NLU, LLMs, latency, hallucination risks, fine-tuning, evaluation metrics) into clear product requirements.
- Collaborate on APIs, integrations, workflows, scalability, security, and compliance requirements.
🏭 Domain & Use Case Development
- Design industry-specific conversational flows (collections, intake, QA, compliance, etc.).
- Ensure auditability, explainability, and regulatory compliance.
- Integrate platform with dialers, CRMs, LMS, SOP repositories, analytics tools.
⚙️ Execution & Delivery
- Own backlog prioritization & sprint planning.
- Drive POCs, pilots, and beta deployments.
- Track adoption, accuracy, latency, compliance, and business impact metrics.
🤝 Stakeholder & GTM Collaboration
- Support sales & pre-sales with demos and roadmap positioning.
- Package AI capabilities into repeatable offerings.
- Contribute to thought leadership around AI strategy.
✅ Required Qualifications
Experience
- 8–12 years total experience
- 5+ years in Product Management (PM / SPM level)
- Experience with AI/ML products, Conversational AI, Voice Platforms, or Workflow Automation
- Background in B2B SaaS / Tech-enabled services
Technical & Functional Skills
- Strong understanding of:
- ASR, TTS, NLU, LLMs, Prompt Design, RAG
- APIs & system integrations
- Data flows, monitoring, logging, analytics
- Ability to discuss architecture trade-offs confidently with engineers & vendors
Domain & Mindset
- Exposure to regulated industries (Legal, Financial Services, Healthcare, Compliance) preferred
- Strong analytical thinking with business-first mindset
- Excellent communication & stakeholder management skills
interested candidate please share your CV - manisha@mounttalent.com
Click on Apply to know more.